UNHCR waliin galmeessuun
Tajaajilli UNHCR fi michoota isaatiin kennu hundi kaffaltii malee!
UNHCR Egypt waajjiraalee Onkoloolessa 6, Zamalek fi Alexandria keessatti baqattootaa fi koolu galtootaaf tajaajila galmee haaraa fi walitti fufiinsa qabu yeroo hunda kennuu itti fufeera. Hojimaataa fi tajaajilli sirrii ta’e iyyattoota baay’inaan akka kennamu mirkaneessuuf, UNHCR baqattootaa fi koolugaltoota kanneen armaan gadii yaadachiisuu barbaada:
- Waajjira UNHCR keessaa dhimmoota waajjira keessatti ykn karaa Infoline qunnaman ykn beellama kenname qofatu hayyamama.
- Iyyattoonni beellama qaban UNHCRn karaa bilbilaa fi/ykn ergaa gabaabaatiin ni qunnama. Barreeffamni ergaa gabaabaa kun ibsa beellama hunda (lakkoofsa beellamaa, lakkoofsa dhimmaa, guyyaa fi sa’aatii beellamame, bakka af-gaaffiin itti godhamu) of keessatti qabata.
- Kan nama dhibu garuu beellama duraa malee isin gargaaruu hin dandeenyu. Odeeffannoo dabalataaf gaaffii keessan gara sarara bilbilaa (0227390400 Kaayiroo, Aleeksaandiraa fi bulchitoota biroo hundaaf) akka fuula Facebook keenya irratti ibsametti qajeelchuu dandeessu.
- Yeroo dheeraa eeguu fi waajjiraalee UNHCR ala dhiphina akka hin uumamneef, beellama dursanii kaa’aman cimsanii akka hordoftanii fi beellama keessan daqiiqaa 15 qofa dura waajjira fuuldura akka argamtan cimsinee isin gorsina.
- Hojimaata nageenyaa hordofuu, fageenya qaamaa guutuu ta’e eeguu, haguuggii fuulaa uffachuu fi tarkaanfiiwwan nageenyaa hunda yeroo waajjira daawwattan akka hordoftan, nageenya baqattootaa fi hojjettoota UNHCR isin tajaajilan mirkaneessuu fi waan hin barbaachifne kamiifuu saaxilamuu keessan daangeessuuf tumsa gaarii isin gaafanna balaa fayyaa.
UNHCR dhaabbata tokkicha tajaajila galmee fi sanadoota koolu galtootaa fi baqattoota Masrii keessa jiraniif kennu yoo ta’u, kana hordofuun namoonni dhuunfaa aanga’oota Masriitti dhiyaachuudhaan hayyama jireenyaa isaanii argachuu danda’u. UNHCR hojii kana qaama sadaffaa kamiifuu akka hin kennine yaada keessa galchaa.
Tajaajiloonni UNHCR fi michoota isaaniitiin kennaman hundi kaffaltii malee, Yoo walitti qabuu fi itti fayyadama daataa dhuunfaa keessanii ilaalchisee yaaddoo qabaattan, ykn waa’ee itti fayyadama daataa dhuunfaa keessanii UNHCRn komii dhiyeessu yoo barbaaddan, karaa waajjira UNHCRtti dhiyaachuu ykn [email protected] irratti nu qunnamuu. Akkasumas Waajjira Inispeektaraa Waliigalaa [email protected] irratti komii dhiyeessu ni dandeessu.
If your interview was cancelled in 2020, you will be contacted via phone and/or SMS with your new appointment details. If you did not have an appointment, kindly fill this REG Kobo webform or contact the Infoline.
Greater Cairo:
01202873434 | 01202873414
01202873179 | 01224773459
01202873184 | 01202873011
01202873215 | 01202872744
01202873306 | 01224186980
Alexandria & North Coast Governorates:
01272960630
01289976699
01271556940
UNHCR is scaling up its capacity to address pending requests. We expect to reduce the pending requests within 2021.
For contact update requests, you are invited to fill the REG Kobo webform or contact the Infoline.
Greater Cairo:
01202873434 | 01202873414
01202873179 | 01224773459
01202873184 | 01202873011
01202873215 | 01202872744
01202873306 | 01224186980
Alexandria & North Coast Governorates:
01272960630
01289976699
01271556940
Updates are reflected on our Database on a weekly basis.
The safety of our persons of concern as well as our staff is essential for us; hence, we have several measures in place in all our premises.
- We created four different appointment slots in a day to reduce the waiting time for our persons of concern and limit the number of individuals we have in our buildings at a given time.
- Our waiting areas have been redesigned with the necessary physical distance in mind; and seats are marked accordingly.
- We also redesigned new interview rooms where staff and the applicant sit in separate rooms and communicate through a glass window.
- Each room is disinfected after each interview and masks and sanitizers are available for our persons of concern.
If you are invited to UNHCR for document renewal, please come to the office at the day and time indicated in the confirmation SMS which you have received from UNHCR. Please note that due to limited waiting space in the UNHCR premises, you will be admitted to our office only at the indicated time slot. Only persons aged 12 and above must be present during the interview for identity and iris verification. Those who fail to attend their interview will not be issued with a renewed document.
On the date of your interview, please make sure to bring all relevant documents, including:
- Expired UNHCR card(s) for all members of your case,
- National passports (if available) for all members of your case,
- Any other documents that are providing evidence on your identity, and
- All documents that give evidence on any changes of your personal or family status that you would like UNHCR to record.
The document renewal process should not take more than 10 – 15 minutes, depending on the size of your family and complexity of your case. During the document renewal process, we will do a visual check and verify biometric information.
Please note that we can swiftly process your document renewal only if all documents are available, and it will be difficult to process your case if something is missing.
Please also be reminded to abide by all precautions implemented to reduce the risk of further spreading the virus. When inside the UNHCR premises, you are obliged to wear a mask and to keep a safe distance to other persons; to best protect yourself and others, we strongly recommend wearing a mask also on your way to the office and in front of the UNHCR premises.
If you are invited to UNHCR for New Registration, please come to the office with all members of your case at the day and time indicated in the confirmation SMS which you have received from UNHCR.
Please note, that due to limited waiting space in the UNHCR premises, you will be admitted to our office only at the indicated time slot. All family members are required to be present during the interviews. Those who fail to attend the interview, will not be registered.
On the date of your interview, please make sure to bring all relevant documents, including, most importantly:
- If available, national passports for all members of your case,
- If available, any other documents that are providing evidence on your identity and/or your personal or family status.
The interview will last between 30 and 45 minutes, depending on the size of your family and the complexity of your case. In addition to capturing your biodata and contact information, we will take a picture as well as biometric information (iris scan) during your interview.
Please also be reminded to abide by all precautions implemented to reduce the risk of further spreading the virus. When inside the UNHCR premises, you are obliged to wear a mask and to keep a safe distance to other persons; to best protect yourself and others, we strongly recommend wearing a mask also on your way to the office and in front of the UNHCR premises.
The asylum seeker certificate (white certificate) is valid for 6 months,
The asylum-seeker registration card (“Yellow Card”) is valid for 18 months,
While the refugee registration card (“Blue Card”) is valid for 3 years.
Refugees and asylum seekers who face any legal issues are encouraged to contact UNHCR directly via e-mail ([email protected]) or the hotline phone numbers:
Greater Cairo:
01202873434 | 01202873414
01202873179 | 01224773459
01202873184 | 01202873011
01202873215 | 01202872744
01202873306 | 01224186980
Alexandria & North Coast Governorates:
01272960630
01289976699
01271556940
For protection problems related to expired UNHCR documents, the legal unit will follow up case-by-case, to help resolve the issue. Moreover, UNHCR has two legal implementing partners that are available to support refugees with any legal issues/inquiries:
- Egyptian Foundation for Refugee Rights: 01272020938 / 0225751118
- United Lawyers: 01154526171