ATTENTION! Registration interviews and documentation issuance are suspended as a preventive measure to avoid the spread of Covid-19. RAS and UNHCR will inform you as soon as registration interviews and documentation issuance are resumed.
Should you lose your proof of registration or have any queries, please contact our helpline: Email: [email protected] or 1517 (Toll-free Telephone).
Should you have applied for your Refugee ID card, kindly approach the RAS office in your location to check its status and collect it if ready.
Once you have registered your application for asylum, you will be invited to come for an interview, unless you are an asylum seeker coming from South Sudan. During the interview you will discuss in more detail the reasons why you left your country and why you feel you cannot return. This interview is called the Refugee Status Determination (RSD) or Eligibility Interview. Based on the information you provide in the interview and general information on your country a recommendation is drafted for your application at the assessment stage. The file is then reviewed to confirm the quality of the recommendation drafted. Once the review process is finalized, the application will proceed to the decision stage and be presented to the Commissioner for Refugee Affairs for endorsement. The decision on an asylum application can either be recognition of refugee status or a rejection of the asylum application.