All services provided by UNHCR and its partners are free of charge!
Protection Services
Child Protection (Best Interest Assessment for Unaccompanied & Separated Children/ Children at Risk)
Save the Children provides many services for children at risk and children exposed to abuse, neglect and exploitation. also offers services for unaccompanied & separated children including best interest assessment
All governorates, except Damietta: 01015933433
Sunday – Thursday
9:00 am – 5:00 pm
Health Services
SCI works with the MOHP to improve access to quality health services for refugees.
Secondary Healthcare
Accepts cases referred by Caritas only, if you already have an open file, you can contact:
Greater Cairo: 01097748440
Alexandria & Damietta: 0106716774
Emergency numbers: 01280770146/ 01280769456/ 01064833320
Sunday – Thursday: 9:00 am – 5:00 pm
Health Awareness Messages & Inquiries
Greater Cairo: 01019633966/ 01019588995
Alexandria: 01014620007/ 01014630006/ 01014650004/ 01010002483/ 01014666922
Damietta: 01011165822/ 01012641119
Sunday – Thursday: 9:00 am – 5:00 pm
Accountability line (Feedback and Complaints Line): 01015933433
Livelihoods Services
Vocational trainings, Livelihoods readiness trainings, Seed fund and Job matching. Available to new arrivals after Sudan Crisis Youth 18 to 24.
Address: 6 Khan Younes, Al Mohandseen
Mobile: 01017403477
Hotline: 01015933433
Working hours: Sunday – Thursday from 9 AM to 5 PM
Infolines
Hotline: 01015933433
