Psycho-social services and Training Institute in Cairo (PSTIC)

Refugee workers offer home and community-based support for children at risk for protection.
24/7 Emergency Helpline: 0111 0866333 / 0112 7777 005

PSTIC assists a limited number of people with security risks and homelessness to secure safe housing.
Housing Helpline/Infoline (Sunday-Thursday 10am-2pm): 012 0094 4111

PSTIC has refugee doctors and nurses available 24/7 to assist access to emergency health care in cooperation with healthcare partners.  It also offers limited support for elective healthcare.
24/7 Emergency Helpline: 01127777404

PSTIC has a range of mental health and psychosocial support services (MHPSS).

Emergency response: In any emergency involving protection, health, mental health or other issues call the PSTIC Helpline 24/7 to be connected with a person available for immediate home or community response as well as to access information and referral.

Mental Health and Psychosocial Support at home and community-based care: A trained team of psychosocial workers from Eritrea, Ethiopia, Somalia, Sudan, South Sudan, Iraq, Syria, and Yemen provide 24/7 crisis response, psychosocial support, case management, problem solving, counseling, information sharing and referral throughout Greater Cairo. To reach a psychosocial worker in your community speaking your language, ask your community leader or call the PSTIC Helplines.

Mental Health Clinics and Counseling Center: Psychiatrists, psychologists and refugee counselors offer confidential counseling and therapy for families, couples, youth, children, adults and groups in easily accessible offices in Garden City, Nasr City and 6 October City (soon).

Substance Abuse Program:  A trained team offers treatment for substance abusers and support for their families, and community awareness raising.

Stress Management Groups:  Counselors and psychosocial workers facilitate groups offering support and teaching stress management and life skills to enhance adjustment to life in Egypt.

Center for Opportunities (CFO): People with special needs and disabilities receive life and livelihood skills in a 2-month training course. Also, socialization groups are available for adults and children with special needs.

Youth in Peace Activities: Youth participate in school and community-based workshops and activities to promote positive life skills.

UNHCR Reception Area: Psychosocial Workers are available inside the UNHCR Reception Area daily offering psychosocial support and referral as need for mental health services.

24/7 Emergency Helpline / Referral / Information:
011 1086 6333 / 011 2777 7404 / 0112 7777 005

For up-to-date information on all available services:
معلومات تخص اللاجئين فريق معلومات بستك

For useful MHPSS information or to make a counseling appointment:
https://www.facebook.com/PsticCounsellingCenter