Information for Sudanese nationals

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Please read below if you are a Sudanese national who left Sudan, entered Egypt, and are seeking registration with UNHCR.

If you are a Sudanese national in Egypt, you can request a registration appointment through the UNHCR Registration Appointment Tool online. With this tool, you can provide all the required information for your registration appointment in advance without having to come in person to UNHCR to seek an appointment. After completing the online appointment request process, you will receive confirmation of your registration date within two weeks.

UNHCR created the online tool to respond to the high volume of appointment requests from people fleeing Sudan and to be able to maintain support for the already existing demands. Although it is currently only available for Sudanese nationals UNHCR Egypt plans to make the tool accessible for all at a later date.

ATTENTION:

  • At the moment, the online tool is ONLY available to Sudanese nationals who are currently in Egypt, and who are seeking their first registration with UNHCR Egypt. 
  • If you are already registered with UNHCR in Egypt, you do NOT need to register again. If you are seeking an appointment for any other service, including renewal of your documents, or changes to your existing file, you need to make an appointment in person with the UNHCR office closest to you or through our UNHCR Infoline. 
  • If you are NOT a Sudanese national, please see our UNHCR Egypt Help Registration page to learn how to obtain a registration appointment with UNHCR.  
  • If you are a Sudanese national still in Sudan, please visit the UNHCR Help Sudan website.  
  • If you need help using the tool, carefully watch the UNHCR Registration Appointment Tool User Guide Video or approach UNHCR or a partner organization. For a list of UNHCR partners organizations in Egypt please visit UNHCR Egypt Help Partners page. 
  • If, for any reason, you are unable to use the online tool, you can make an appointment in person with the UNHCR office closest to you or through our UNHCR Infoline:
    • Call UNHCR Infoline from Sundays to Wednesdays from 8:15 am to 3:30 pm and on Thursdays from 8:15 am to 2 pm:
       📞0227390400

📖 Select the boxes below and learn more about the online tool ⬇️

See also:

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