How can I claim asylum?

In order to apply for asylum in Brazil, an individual needs to be in the Brazilian territory. At any moment after arrival in Brazil, a foreigner who considers him or herself a victim of persecution in his/her country of origin (if you have doubts, access here the Law 9.474, which defines the implementation of the Refugee Statute in the country) ought to look for a Federal Police Station or migratory authority at the border. A foreigner who seeks asylum cannot be deported to a territory where his/her life and freedom are or could be at risk. Besides that, every person has the right to be accompanied by a lawyer free of charge, from the Federal Public Defender’s Office or from UNHCR civil society partner’s organizations, to follow all the procedures of the request for refuge (it is not necessary, but you can count on a lawyer if you want to).

The asylum claim is totally free and can be done directly by the asylum seeker. The presence of a lawyer is not mandatory.

ATTENTION: If you are in Pacaraima – RR, go to the Posto de Interiorização e Triagem (PTRIG) where you will be guided on how to place your order.

In case you need any help in this process you can also contact your nearest UNHCR partner organization. Click here to access the list of organizations.

1. Gather all possible documents

Before requesting recognition of refugee status, gather all relevant documentation that can support your request, such as personal documentation, photos, certificates, videos, reports, messages, emails, news, etc. The more documents you send, the more items will be taken into account when reviewing your request.

IMPORTANT! Persons without an identity document can also apply for recognition of refugee status.

2. Register with Sisconare

According to the National Committee for Refugees (CONARE), Sisconare is the new platform on which all the processes related to asylum in Brazil will be processed. The system will gradually replace the paper form throughout the national territory. Thus, it will be handled by all actors who participate in some stage of the application process: applicants for recognition of refugee status, Federal Police, CONARE, and the refugees themselves.

To register:

  1. You must have a valid email address. If not, create one. You will receive an email message to set the Sisconare password, that’s why this step is so important!
  2. Register with Sisconare.
  3. Check that you have received a confirmation message in your email and follow the directions for setting your password.

See more details in the video below:

3. Complete the application form

Log in to Sisconare with your password and fill out the refugee status recognition form. If you have other relatives in Brazil, they can be included in the same way.

Answer all questions on the form, providing details and include all documents gathered in step 1.

After filling in the form, a tracking number will be generated, which can be found in the “notifications” section or in the upper left corner where there is a bell symbol.

4. Report to the Federal Police

You must go to the Federal Police to receive your application for recognition of refugee status and receive your Protocol (identification document as applicant in Brazil)

To schedule, click here.

  • To facilitate the service, take the Sisconare tracking number (printed or annotated).
  • Check whether it is necessary to:
    – Take a 3 × 4 photo

Your application for recognition of refugee status will only be complete after you appear at the Federal Police.


  • The protocol must be renewed annually.
  • With the Protocol, you can obtain a work card (CTPS), Individual Taxpayer Registration (CPF) and access the public services available in Brazil.

5. Wait for CONARE's decision

Conare will analyze your case and communicate to continue the process.

Keep your contact information up to date and enter Sisconare at least once a month to receive notifications about your request, such as the date of the interview and the final decision of the case.

If you prefer, watch the video that talks about the interview:

How to update your contact details?

  1. If you are registered with Sisconare: update your data on the system itself
  2. If you are not registered with Sisconare: send your updated data through an electronic petition to Conare. Visit the website for information on how to do this.

If you prefer, watch the video that talks about the progress of your asylum claim:

6. CONARE decision

  • If you are recognized as a refugee, go to the Federal Police (schedule an appointment) to apply for the National Immigration Registry (CRNM) card.
  • If your request is denied, you can file an appeal within 15 business days. This period starts from the moment you read the decision notification, which will be available on Sisconare, or 30 days after the notification is published in the system, whichever comes first. To make an appeal, you can count on the support of the Public Defender’s Office.