If you are already registered with Sisconare, just make the appointment to attend the Federal Police and have your protocol renewed!
To schedule, click here.
If you are not yet registered at Sisconare, you must first register on the platform and then schedule your appointment at the Federal Police.
To find out how to register with Sisconare, click here.
If you have any problem or difficulty in accessing SISCONARE, please contact the technical team by email [email protected] or by phone (61) 2025-9226 (telephone service between 2:00 pm and 6:00 pm – Brasília Time BRT GMT -3).
In case you need any help in this process you can also contact your nearest UNHCR partner organization. Click here to access the list of organizations.