Public Shelters

If you arrive in the country and have no place to stay, you may look for a shelter (led by the public system or civil society). Go to the nearest Specialised Reference Centre of Social Assistance (CREAS) to find information about shelters (Monday to Friday, 08-18h). It is free to stay in those places.

Although there are some shelters that are specifically designed to receive asylum seekers and refugees, they have limited vacancies (as in São Paulo). Most shelter’s vacancies are open for both Brazilians and foreigners who are at a vulnerable situation. Shelters have diverse stay limits, ranging from one night only up to those where it is possible to stay for various months.



PITRIG – Posto de Interiorização e Triagem
Address: Av. Torquato Tapajós, 1047 – Da Paz
Search the social assistance room to apply for a vacancy in a shelter.

Caritas Arquidiocesana de Manaus
Email: [email protected]
Telephone: +55 92 3212-9030/ 3234-2567


Distrito Federal


Address: Av. L 2 Sul, Quadra 614/615, Lote 104 (atrás do CREAS)
Telephone: +55 61 3223-2656 e 3224-0257



Caritas Brasileira Regional do Paraná
Email: [email protected]
Telephone: +55 41 3023-9907
Site: http://pr.caritas.org.br/

Rio de Janeiro


Caritas Arquidiocesana do Rio de Janeiro
Email: [email protected]
Telephone: +55 21 2567-4105 /2567-4177
Site: http://www.caritas-rj.org.br/



Posto de Interiorização e Triagem (PITRIG)
Address: Treze de Setembro, Boa Vista – RR, 69308-050


Posto de Interiorização e Triagem (PITRIG)
Address: BR174, s/n. Pacaraima

São Paulo


Centro de Referência Especializado de Assistência Social (CREAS) – Bela Vista
Address: Rua Santo Antonio, 800
Telephone: (11) 3129-9216 / 3129-9235

Centro de Referência e Atendimento para Imigrantes (CRAI)
Email: [email protected]
Address: Rua Major Diogo, 834, Bela Vista
Telephone: +55 11 3598-7200
Site: http://www.prefeitura.sp.gov.br/cidade/secretarias/direitos_humanos/migrantes/crai/

Caritas Arquidiocesana de São Paulo
Email: [email protected]
Address: Rua José Bonifácio, 107 – Sé
Telephone: +55 11 4873-6363
Site: http://www.caritassp.org.br

Missão Paz
Email: [email protected]
Address: Rua Glicério, 225 – Liberdade
Telephone: +55 11 3340-6950
Site: http://www.missaonspaz.org/


There are no limitations for asylum seekers or refugees to rent a house or an apartment in Brazil. Rent must be made through a rent agreement, in which all rights and duties of owners and tenants need to be included.

There are various real estates agencies that operate through the country. Nevertheless, a contract done directly with the owner is usually less expensive.

Note that rent agreements frequently determine one of those warranty forms:

  • Indication of a Guarantor: someone that commits to pay the rent in case you do not fulfill the payment
  • Lease insurance: you can hire an insurance company as your guarantor
  • Security deposit: it consists in offering the lessor an amount of money to be kept as a guarantee until the termination of the contract

For more information, access the material created by Caritas Arquidiocesana de São Paulo, a UNHCR partner organization: Step by step for a secure location. (Material available only in Portuguese).