Protection Concerns


Where can I go for help related to Gender-based violence (GBV)?

UNHCR services:

  • Essential services related to Gender based Violence (GBV) continue as usual. You can write to: ([email protected]) for support.

Partner emergency services for GBV survivors:

  • CARE International: provides support for GBV survivors and remains available through its hotlines.
    GBV Helpline Phone: 01028859777/ 01028859666 / 01120486345. Working hours: Sunday – Thursday, 9am to 5pm
    • Emergency overnight hotline: 01028062178. Overnight helpline after working hours, weekends and official holidays
    • Address:
      • Plot 8 – Block S64 – El Shatr El Aasher (10th District) – Zahraa Maadi – in front of Carrefour Maadi, CAIRO
      • Building 22 – 1st neighbourhood – 1st district – 6th October
  • MSF: is providing emergency medical care for GBV survivors who have experienced a rape incident. MSF is on call 24/7 – you must call first before approaching their clinic.
    MSF Hotline: 011-1708-3502 (24/7)
  • Refuge Egypt: Refuge Egypt is providing emergency medical care for GBV survivors who have experienced a rape incident. please call first before approaching their clinic.
      • Zamalek All Saints Cathedral Clinic: 5, Michel Lotfallah St., (behind Marriott Hotel)
        • Zamalek clinic phone 01203339126,  emergency: 1282112011
      • AWN clinic phone 1211970028; emergency: 01282112011
      • 6th of October City Clinic:
        47, El Mehwar El Markazi St., Episcopal Church, 10th District
        6 October clinic phone 01211970037; emergency 01211970037

A family member was detained. Who can I call?

  • UNHCR Infoline: Greater Cairo and Alexandria and the North Coast (through this link)
  • UNHCR Legal Partners: United Lawyers (011 5452 6171) or EFRR (02 2575 1118)
  • Send an email to [email protected]