All services provided by UNHCR and its partners are free of charge!
Protection Services
Unaccompanied & Separated Children services
StARS provides child protection services to unaccompanied & separated children and youth (UASCY), including emergency response; educational services (focusing on academic and social-emotional learning); psychosocial support, counseling, emotional support, psychological first aid; group activities, focusing on psycho-education; and housing support. This is in addition to legal counseling for cases scheduled for registration and RSD interviews.
Arabic, English, Tigrinya: 01033348659
Arabic, English, Somali, Amharic: 01064400281
For other languages including Bilen, Tigre, Amharic, French, and others, we return calls as soon as possible.
Legal counselling for clients called to be scheduled for remote RSD interviews
Arabic, English, Oromo, Amharic, Somali: 01029842820
Sunday – Thursday: 9:00 am – 5:00 pm
Education Services
Offers various educational programs, including preschool, primary, secondary, and high schooling utilizing the Sudanese curriculum in English. StARS also offers a range of skills courses, including various levels of English, Arabic, and IT to adult refugees and vulnerable migrants. Several vocational courses are also available for adults, including sewing, handicrafts, and henna.
Childhood Education 01033315544
Adult Learners 01090686538
No 38, 26th of July St., Esaaf Square (Metro station: Nasser)
Sunday – Thursday: 9:00 am – 5:00 pm
Infolines
Arabic, English, Oromo & Amharic: 01033316644
Arabic, English, and Somali: 01033316655
Arabic, English & Tigrinya: 01033316677
All languages: 01050227388
These numbers have been added to facilitate the access to the services: 01024640062/ 01050485125/ 01094418269 / 01099257007/ 01066433352/ 01066974422 / 01008187779
Sunday – Thursday: 9:00 am – 5:00 pm
