Latest News

Protect Yourself from Exploitation at ATMs!

📣This message is shared though the UNHCR WhatsApp communication📣 Never give your Red Card or PIN code to anyone you do not trust! Several refugees have recently had their cards stolen by fraudsters who pretend to offer their support in redeeming assistance at ATMs. How do these fraudsters operate? After receiving your card and PIN […]

Stop Fraud

📣This message is shared though the UNHCR WhatsApp communication📣 Do not participate in fraud and do not fall victim to fraud! You have a responsibility to protect yourself and UNHCR from fraud! Fraud has serious consequences including losing access to UNHCR assistance and other services! Please note that ALL our services are ALWAYS FREE OF […]

Beware of Fraudulent ‘UN Doctors’

📣This message is shared though the UNHCR WhatsApp communication📣 Fraudsters pretending to be from UNHCR keep contacting refugees and promising access to resettlement through medical certificates! They promise support with translation and stamping if you pay them money! Do not pay any money! Only this year, hundreds of refugees have reported to UNHCR having lost […]

Information on Rights and Obligations regarding Electricity Consumption

As a refugee in Lebanon, it is your right to access basic services such as electricity. However, just as any other person living in Lebanon, it is your responsibility to pay for the electricity you consume. UNHCR does not pay for electricity or the installation of meters to/by Électricité du Liban (EDL) on behalf of refugees. […]

Beware of Fraudulent SMS’ Promising Resettlement

📣This message is shared though the UNHCR WhatsApp communication📣 Fraudsters pretending to work for UNHCR are sending SMS’ promising resettlement. This is fraud! UNHCR never communicates on resettlement via SMS, WhatsApp or any other social media platform! Remember that services from UNHCR its partner are ALWAYS free of charge! If you have been a victim […]

Beware of Risks of Exploitation

📣This message is shared though the UNHCR WhatsApp communication📣 Fraudsters pretending to work for the Red Crescent are contacting divorced and widowed women via WhatsApp promising cash assistance. Do not engage with them, they are trying to deceive you for their own profit! You can protect yourself from exploitation or abuse, including of a sexual […]

Beware of Fraudsters!

📣This message is shared though the UNHCR WhatsApp communication📣 Do not believe anyone promising to facilitate resettlement or visas to other countries in exchange for money. This is fraud! Do not share your personal information and documentation with anyone. If you suspect fraud, please report it to UNHCR at 04726111 or send us an email […]

Notice on Data Sharing

📣This message is shared though the UNHCR WhatsApp communication📣 Yesterday, UNHCR and the Government of Lebanon issued a press statement on personal data sharing, informing that: UNHCR already shares data with the Government of Lebanon for different purposes, to ensure needed protection and assistance. When you first approached UNHCR, we informed you that your basic […]

Call for Applications for the 2023/2024 DAFI scholarship program

📣This message is shared though the UNHCR WhatsApp communication📣 Apply now to become a DAFI scholar at the Lebanese International University for the academic year 2023/2024! The deadline to apply is 14 August 2023. For more information, please visit: UNHCR Tertiary Scholarship Programme Online Platform (scholarshipsplatform.com). Please note that to access the link, you will […]

Warning about Fraudulent Promises of Cash Assistance

📣This message is shared though the UNHCR WhatsApp communication📣 Fraudsters pretending to work for UNHCR are falsely promising cash assistance to refugees who fill out an online survey. This is fraud! Please do not fill out the questionnaire! These people want to cause you harm. If you suspect fraud, please report it to UNHCR at […]

Stop Fraud

📣This message is shared though the UNHCR WhatsApp communication📣 Do not participate in fraud and do not fall victim to fraud! You have a responsibility to protect yourself and UNHCR from fraud! Fraud has serious consequences including losing access to UNHCR assistance and other services! Please note that ALL our services are ALWAYS FREE OF […]

Fire Safety Measures during Heatwaves

📣This message is shared though the UNHCR WhatsApp communication📣 High temperatures increase the risks of fire outbreaks, and present health risks, especially for older persons, children, and those with pre-existing medical conditions. Here are a few important tips to help you stay safe: What you can do to prevent fires: What you can do to […]

Beware of Fraudulent ‘UN Doctors’

📣This message is shared though the UNHCR WhatsApp communication📣 Fraudsters pretending to be from UNHCR keep contacting refugees and promising access to resettlement through medical certificates!  They make you believe they will help you with translation and stamping if you pay them money! Do not pay any money! Do not share any personal information or […]

Beware of Fraudulent Migration and Asylum Schemes 

📣This message is shared though the UNHCR WhatsApp communication📣 Fraudsters pretending to work with UNHCR are promising to facilitate visas and access to asylum in Canada. This is fraud! Do not fall victim to such fraudulent schemes! Do not share your personal information and documentation with anyone. Remember all UNHCR and partner services are free of charge. If you suspect […]

Registration for MEHE’s Summer School

📣This message is shared though the UNHCR WhatsApp communication📣 Registration for MEHE’s summer school is now open for all children, including Syrian children enrolled in public and semi-private schools (morning or afternoon shifts). You can register your child at selected schools from 9:00 AM to 2:00 PM, until Saturday 8 July. For more information and […]

Get your Housing Attestation through your Smartphone or Khadamaty!

📣This message is shared though the UNHCR WhatsApp communication📣 From 3 July 2023, if you are eligible for a housing attestation, you can request it by calling the UNHCR National Call Center at 📞04726111 and expect to receive it through an 📨SMS sent to your mobile phone (smartphone only). You can also request it through […]

Change of Phone Number for the UNHCR National Call Center

📣This message is shared though the UNHCR WhatsApp communication📣 As of Monday 3 July 2023, the UNHCR National Call Centre phone number will change to 04726111. Please note that 01903014 will no longer be in use as of then.

Closure of National Call Center for Eid el Adha

📣This message is shared though the UNHCR WhatsApp communication📣 Please be informed that UNHCR’s National Call Center is closing at 12 on Tuesday 27 June, and will be closed on Wednesday 28 June for Eid el Adha.

Beware of Fraudsters Promising Cash Assistance

📣This message is shared though the UNHCR WhatsApp communication📣 Remember all assistance and services of UNHCR and its partners are FREE OF CHARGE! Anyone promising you cash assistance against payment of a fee, is trying to exploit you for their own profit. Do not engage with them! If you have been a victim or are […]

What is Considered Fraud?

📣This message is shared though the UNHCR WhatsApp communication📣 Giving your UN paper or other personal documents to another person so they can access UNHCR supported health care services is fraud, even if you just want to help that person. Asking for any amount of money or favours in return for helping someone access health […]

Fraudulent Promises of Support with Birth Deliveries

📣This message is shared though the UNHCR WhatsApp communication📣 Beware of fraudsters promising to pay for birth deliveries if you share your personal information with them. This is fraud! Do not share your personal information with anyone promising to assist you in return. They are trying to deceive you for their own profit. If you […]

Beware of Fraudsters Promising Resettlement

📣This message is shared though the UNHCR WhatsApp communication📣 Fraudsters keep spreading fraudulent information via private phone calls, WhatsApp messages and Facebook, promising resettlement in exchange for money. DON’T BE DECEIVED! THIS IS FRAUD! Please note that ALL our services are ALWAYS free of charge! If you have been a victim of or are aware […]

Report Fraud!

📣This message is shared though the UNHCR WhatsApp communication📣 Beware of fraudsters trying to contact you via phone or social media platforms, asking information from you and promising access to resettlement or other services against the payment of fees. Do not participate in such fraudulent schemes! Protect your personal information and do not get deceived! […]

Beware of False Information on Red Card

📣This message is shared though the UNHCR WhatsApp communication📣 It came to our attention that false information is spreading via WhatsApp saying that WFP has loaded Red Cards with $25 per family member. This is not true, fraudsters are trying to mislead you. Please note that WFP only communicates via 📨SMS. If in doubt about […]

Beware of False Information

📣This message is shared though the UNHCR WhatsApp communication📣 If you see a letter or message on social media claiming that the UN is supervising the forced return of Syrians in Lebanon, please know that this is not true. Fraudsters are trying to mislead you with false information. We ask that you do not reshare […]


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