All services provided by UNHCR and partner NGOs are free of charge.
Returned to Syria and need to close your UNHCR file in Lebanon? If you have returned to Syria and your UNHCR file in Lebanon has not yet been closed, you can request closure of your file online. You do not need to return to Lebanon to request the closure of your file. To request the closure of your file, please submit a request to UNHCR through the online contact form. Select option Registration and fill out the comment box with the reason and the names of family members requesting the closure. Once your file is closed, UNHCR’s Syria’s records will be updated and this may help you access available services or assistance through UNHCR in Syria, where applicable.
⚠️ATTENTION! UNHCR Reception Centers in North, Bekaa, and Tyre are closed as of 1 September 2025. If you are a refugee residing anywhere in Lebanon, in-person appointments with UNHCR will take place at the UNHCR Beirut Case Processing Center. Remember: access is only granted to those with pre-scheduled appointments. ❌Do not approach the Case Processing Center without an appointment—UNHCR will not be able to assist you. If you have concerns about reaching the center, raise your concern to the UNHCR specialist scheduling your appointment or contact us: help.unhcr.org/lebanon/contact-us.
Select below the service you are looking for to find out how to get help.
