Where to seek help?

UNHCR

UNHCR, the UN Refugee Agency’s, role in Trinidad and Tobago is to conduct and coordinate interventions and activities for the protection of asylum-seekers and refugees, and seek durable solutions for this population. To fulfill its mission, UNHCR in Trinidad and Tobago works closely with its implementing partner, Living Water Community, who plays an essential role in ensuring refugees remain in Trinidad and Tobago with dignity.

Telephone: +1 868 623 7056 ext. 223
Email: [email protected]
Address: UN House, 3A Chancery Lane, Port of Spain, Trinidad
Hours of operation: Monday to Friday 8:00 am to 4:00 pm, except for UN holidays

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UNHCR Registration Centre

The UNHCR Registration Centre interviews asylum-seekers in Trinidad and Tobago and issues UNHCR documentation. New registrations are only interviewed by appointment through Living Water Community. Persons with expired documentation may contact the Registration Centre for verification and renewal.

Telephone: +1 868 235 3810
Email:  [email protected]
Address: 25 De Verteuil Street, Woodbrook, Port of Spain, Trinidad
Hours of operation: 
Monday to Friday 8:00 am to 4:00 pm, except for UN holidays

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Living Water Community

Living Water Community (LWC) is the implementing partner of UNHCR in Trinidad and Tobago. UNHCR works with LWC to ensure that asylum-seekers and refugees have a dignified stay in Trinidad and Tobago. LWC undertakes the reception of asylum claims and facilitates the registration of asylum-seekers with UNHCR. LWC also provides assistance with local orientation and information regarding housing, health, education, documentation, security and other social services to asylum-seekers and refugees.

Telephone: +1 868 609 3040, +1 868 609 3041, +1 868 609 3042, +1 868 609 3043, +1 868 609 3044, +1 868 609 3045, +1 868 609 3046 (from 8:00 am to 4:00 pm)
Reports on Detentions: +1 868 283 8278 (Mondays to Fridays from 8:00 am to 5:00 pm)
Fax: +1 868 623 5348
Email: [email protected]
Address: Living Water Community Centre, Corner Frederick Street and Gordon Street, Port of Spain, Trinidad
Hours of operation:  Monday to Thursday 8:00 am to 11:30 am, except for Public Holidays. Appointments available by request.

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Rape Crisis Society of Trinidad and Tobago (RCSTT)

UNHCR has partnered with Rape Crisis Society (RCSTT) to provide counselling and psychological support services to survivors of trauma, sexual and gender-based violence and domestic violence. They also provide general counselling support to persons dealing with stress or depression.  Persons of all ages can access their services by appointment and all sessions are private and confidential.

Telephone: +1 868 627 7273 for English
If you require the assistance of an interpreter you may contact [email protected] or call UNHCR.
Email: [email protected]
Hours of operation:  Monday to Friday 8:30 am to 4:00 pm (Saturday optional), except for Public Holidays. Appointments available by request. Saturday appointments may be available upon request.

Family Planning Association of Trinidad and Tobago (FPATT)

The Family Planning Association of Trinidad and Tobago (FPATT) is an NGO providing sexual and reproductive healthcare services since 1956, advancing the sexual and reproductive health and rights (SRHR) in the country.

FPATT has established safe spaces to access healthcare services delivered by trusted, reliable healthcare providers. Their static clinics are designed to foster the feeling of safety, confidentiality and high-quality service. All clinics offer private, fully enclosed reception, triage, and examination areas.

North Clinic (Port of Spain)
Telephone: +1 868 623 4764
Fax: +1 868 625 2256
Email: [email protected]
Address: 79 Oxford Street, Port of Spain, Trinidad
Hours of operation: 7:00 am to 3:00 pm, Monday to Friday, except for Public Holidays.

South Clinic (San Fernando)
Telephone: +1 868 652 3065
Fax: +1 868 652 3491
Address: 6A Lord Street, San Fernando, Trinidad
Hours of operation: 7:00 am to 12:30 pm, Monday to Friday, except for Public Holidays.

Refugee Unit, Immigration Division of Trinidad and Tobago

The National Policy to Address Refugee and Asylum Matters in the Republic of Trinidad and Tobago was adopted by Cabinet in June 2014. The Policy provides for a phased approach to develop a national refugee status determination (RSD) mechanism and to govern the transition of responsibilities for RSD procedures from UNHCR to the Government of Trinidad and Tobago. Within the framework of the Policy, the Refugee Unit of the Immigration Division was created and Standard Operating Procedures and legislation are being drafted.

The Refugee Unit works in close coordination with UNHCR and LWC to ensure that asylum-seekers and refugees are also registered with the Government, facilitates local integration in accordance with the current legislative framework, when applicable, liaises with other authorities to confirm the asylum-seeker or refugee status, and raises awareness about the situation of refugees and asylum-seekers in Trinidad and Tobago.

Telephone:  +1 868 225 4664
Email: [email protected]
Website: http://www.immigration.gov.tt
Address: Government Campus Plaza 3-9 Richmond Street Port of Spain Trinidad
For Refugees and Asylum-seekers, Permanent Residence and Citizenship and Extensions (Variations), Student Permit, Visas, Certificate of Immigration Services.
Hours of operation: Monday to Friday 8:00 am to 4:00 pm, except for Public Holidays

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