Applying for Asylum

Living Water Community and UNHCR will resume their pre-registration and registration activities of asylum-seekers remotely as of 26 May 2020. Requests to seek asylum can be made by phone as of 26 May 2020, from 8 A.M until 12 P.M, Monday to Thursday.

Asylum-seekers are persons who seek international protection because they fear returning to their country of origin where they are at risk, and where they do not benefit from the State authorities’ protection.   

To seek asylum, persons can use WhatsApp to video call the Living Water Community Reception staff, Mondays to Thursdays, 8:00 am to 12:00 noon:

Monday: 281-8737 or 329-0734 or 279-4422
Tuesday: 281-8737 or 329-0734 or 296-4271
Wednesday: 279-4422 or 296-4271 or 329-0734
Thursday: 279-4422 or 296-4271 or 281-8737

Fridays: no applications received.


UNHCR will start conducting registration interviews by phone as of 26 May 2020. UNHCR will only contact the most vulnerable persons and will schedule interviews by phone. Only persons with interview appointments will be registered. Interviews will be preferably conducted through a WhatsApp videocall. Persons without an appointment should not come to the office and contact [email protected] instead.