Notices


Changes to the UNHCR Registration Centre from 24 April 2023

April 24th, 2023

From 24 April 2023, if you are applying for asylum for the first time, you can visit the UNHCR Registration Centre, corner Keate and Pembroke Streets, Port of Spain, from Monday to Thursday between 8:00 am and 4:00 pm.

Please be reminded that Living Water Community will no longer be registering asylum seekers from 1 April 2023.

How to renew your UNHCR card (expired, lost or stolen cards)?

If you need to renew your UNHCR Card, you can visit the UNHCR Registration Centre when it reopens from Monday to Friday between 8:00 am and 4:00 pm.

What to do if you have a UNHCR certificate (paper document) and remain to be registered?

If you have a UNHCR certificate (paper document), you can email [email protected] to request a registration appointment.

Discontinuation of Registration Hotline number from 21 April 2023:

Effective 21 April 2023, UNHCR will not accept calls/messages on the numbers above, +1 868 280 4022; +1 868 339 2016; +1 868 280 4306. The UNHCR Registration Centre will resume normal office hours from 24 April 2023.

Discontinuation of Asylum seeker Pre-registration and Registration at Living Water Community: Effective 1 April 2023, Living Water Community will no longer pre-register or register asylum seekers. All other services currently provided by Living Water Community will continue as normal. All requests for asylum can be made directly to UNHCR.


UNHCR TT discontinues COVID-19 food support programme

December 28th, 2022

UNHCR, the United Nations Refugee Agency, is mandated to protect people forced to flee and help find durable solutions so they can live in safety and with access to their rights. 

From the start of the COVID-19 pandemic, as governments around the world – including Trinidad and Tobago – implemented lockdown procedures to mitigate the spread of the virus, UNHCR noted that food security would be fundamental to the well-being of the thousands of refugees and asylum-seekers we protect in the country.

As part of its pandemic response in April 2020, UNHCR mobilized emergency funding, and in partnership with Living Water Community (LWC), sought to provide immediate relief via hampers and vouchers to the most vulnerable in the community, many of whom were unable to earn a living because of the lockdown and restrictions on various sectors.

Since then, UNHCR and LWC have supported over 6,000 refugee, migrant, and local households with food assistance, allowing them to focus on other aspects of daily life, including seeking livelihoods opportunities.

Now that most countries have moved beyond the initial protocols instituted for the pandemic and as life returns to pre-pandemic routines, from January 1, 2023, UNHCR will discontinue our emergency food assistance. UNHCR, LWC, and other humanitarian partners remain committed to providing essential support services to refugees and migrants, as well as advocating for enhanced protection systems for people who have been forcibly displaced.  For more information on the services UNHCR and our partners offer or to provide your feedback, please visit: https://help.unhcr.org/trinidadandtobago/.


Update to UNHCR’s Office Number

November 9th, 2021

UNHCR’s main office phone number has changed to 610-POCS (7627). The previous number, 235-3810 has been discontinued. For general enquiries, please contact the new office number.

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