Month: March 2026

📣This message is shared through UNHCR’s WhatsApp communication📣

In November 2025, GSO announced that Syrians who are working in Lebanon need to obtain a legal residency based on sponsorship or work permit.

Affected Syrians must obtain either a new sponsorship or work permit based legal residency before 30 June 2026.

If you think you may be impacted by this decision, learn more about what you need to do. You can find details and important information on HELP Lebanon: help.unhcr.org/lebanon/12-november-gso-decision-on-work-permits-file-closure

📣This message is shared through UNHCR’s WhatsApp communication📣

During times of crisis, some people pretending to be humanitarian workers, bank employees, or claiming to work for UNHCR or WFP may offer to support you at withdrawal points (ATMs and MTO). They may then ask you for a fee in exchange for their assistance.

Always remember, humanitarian assistance is free of charge.

You should not pay any fees to access your assistance. If anyone asks you for money, sexual favours, or any favour or service in exchange for assistance, please report it immediately.

To report an incident:

Contact UNHCR:

• 📞04726111, Monday to Friday, 8 AM to 5 PM
• Online Contact Form: help.unhcr.org/lebanon/contact-us

Contact WFP:

• 📞 1526, Monday to Saturday, 8am to 7pm

📣This message is shared through UNHCR’s WhatsApp communication📣

Due to the ongoing conflict, some redemption points (ATM and MTO) located in affected areas are out of service. UNHCR and WFP are following up with the financial service provider for updates on functional ATMs and MTOs.

Before heading to redeem your assistance, check the most up-to-date information on available ATMs and MTOs through redeem.unhcr-lb.org or help.wfp.org/lebanon/docs/assistance-redemption

📣This message is shared through UNHCR’s WhatsApp communication📣

Please be informed that UNHCR’s National Call Center is closing at 12:00 PM on Thursday 19 March, and will be closed on Friday 20 March for Eid el Fitr Holiday.

📣This message is shared through UNHCR’s WhatsApp communication📣

Free counselling and support is available:

National Infant and Young Child Feeding Hotlines:

• Call: 04727500 / 70231739
• WhatsApp: 70231739
• Telegram: 81023200

Or try the new Chatbot for guidance on:

• Breastfeeding
• Infant formula
• Feeding children (6–11 months)
• Feeding children (12–23 months)

Wa.me/96170996624?text=nutrition

Validated by the Ministry of Public Health

📣This message is shared through UNHCR’s WhatsApp communication📣

Lebanese Army:

Amidst Israeli attacks on various Lebanese regions, an Israeli jet dropped leaflets over Beirut areas (NLR), containing QR codes for WhatsApp and Facebook, linking them to Unit 504, the Israeli military’s human intelligence unit responsible for recruiting agents.

The Lebanese Army Command warns against scanning the codes and clicking on these links, citing legal and security risks, as well as the potential for hacking mobile phones and accessing personal data.

📣This message is shared through UNHCR’s WhatsApp communication📣

You have the right to be treated with dignity and respect by all humanitarian workers.

No one has the right to demand money, favors, or sex for any assistance.

You have the right to report any humanitarian worker if they harm you or make you uncomfortable. Reporting will not impact your access to assistance.

Your safety is our priority. If you make a complaint, UNHCR will keep it confidential, will take it seriously, and will follow up safely. You can also make a complaint anonymously.

How to report humanitarian worker misconduct:

• Speak with any UNHCR or partner staff or community volunteer
• Call UNHCR: 04726111 
• Write to UNHCR: help.unhcr.org/lebanon/contact-us
• Write to the UNHCR Inspector General’s Office ([email protected] or unhcr.org/igo-complaints.html)

Learn more: help.unhcr.org/lebanon/psea

📣This message is shared through UNHCR’s WhatsApp communication📣

UNHCR is responding to the ongoing security situation in Lebanon and assisting many refugees and Lebanese community members affected by recent hostilities.

As the situation is extremely difficult for many families, the decision to stay in Lebanon, relocate within the country, or return to Syria is entirely yours.

Because of the situation, UNHCR is facing delays and difficulty processing and delivering the Repatriation Form and return cash assistance in Lebanon UNHCR-IOM organized return movements scheduled in March are also postponed due to the security situation.

However, you should continue to make your own decisions on return.

UNHCR will continue to monitor closely and will share updates if conditions improve.

Staff are available to provide information and guidance to help you make the safest decision.

For more information, visit help.unhcr.org/Lebanon and syriaishome.org.

📣This message is shared through UNHCR’s WhatsApp communication📣

The deadline for the Student Refugee Program (SRP) call for applications, English stream, has been extended until 14 March.

📣This message is shared through UNHCR’s WhatsApp communication📣

Accepting Applications for 2026 until 25 March 2026. This extension is being implemented due to the recent military escalation in the Middle East. Due to the current situation in Lebanon, the opening days and hours of UNHCR Community Development Centers (CDCs) designated as submission locations may change on a daily basis. If you find that the CDCs are closed at the time of your submission, please contact us at the email address provided on page 30 of the Application Guidelines.