UNHCR, the UN Refugee Agency’s, role in Trinidad and Tobago is to conduct and coordinate interventions and activities for the protection of asylum-seekers and refugees, and seek durable solutions for this population. To fulfill its mission, UNHCR in Trinidad and Tobago works closely with its partners Living Water Community, Rape Crisis Society and the Family Planning Association of Trinidad and Tobago, who play an essential role in ensuring refugees remain in Trinidad and Tobago with dignity.

Address: Princes Court, Corner of Keate & Pembroke Streets, Port-of-Spain, Trinidad
Hours of operation: Monday to Friday 8:00 am to 4:00 pm, except for UN holidays

Telephone: +1 868 235 3810 (from 8:00 am to 4:00 pm)
Emergency Hotline: +1 868 296 3881 (from 8:00 am to 5:00 pm)
For general matters: [email protected]


UNHCR’s offices are now open to the public by appointment only.

To schedule or reschedule aregistration appointments or to renew your UNHCR card, please contact the Registration Centre: [email protected]

For information about the status of your asylum process or to reschedule an interviews, please contact: [email protected]

For general matters, or matters regarding COVID-19 preparation: [email protected]

The new guidelines regarding UNHCR’s emergency hotline are as follows:

+1 (868) 296-3881
Monday – Friday
8 AM – 5 PM

You can contact this hotline by phone call, WhatsApp voice call or message and text or voice messages.

The Night and Weekend Line +1 (868) 309-7394 is discontinued.