UNHCR, the UN Refugee Agency, created this website for and with refugees and asylum-seekers in Armenia to provide reliable and useful information as to protection and local integration in the country.
If you face acute and urgent problems relating to education, healthcare, social protection, freedom of movement, access to asylum procedures, and access to other rights and services, and if you reside in Armenia, please contact UNHCR Hotline – 0 8000 0025 (working days and hours: 11:00-18:00 on Monday-Friday and 12:00-17:00 on Saturday-Sunday).
The Hotline operators speak Armenian, Russian, and English. In addition, interpretation from other languages will be arranged as much as possible (some challenges might occur in case of rare languages).
UNHCR’s role in Armenia focuses on supporting the Government to ensure quality asylum procedures and helping the country to carry out its responsibilities vis-à-vis refugees and asylum-seekers in conformity with international law and standards. UNHCR assists asylum-seekers by making available through its partners social and legal counseling and representation.
You may also contact the Migration and Citizenship Service of Armenia from 9:00-18:00 on working days (Monday-Friday) at:
+374 11 275 015,
+374 33 275 024
Online requests may be filed with the Migration and Citizenship Service via e-mail to [email protected], or via the electronic inquiries platform at e-request.am.
If you are an asylum-seeker, refugee or stateless person in Armenia, the information in the website is for you. Your access to basic rights and services, well-being and safety are top priorities for UNHCR, the United Nations Refugee Agency, including in case of an emergency.
On this website, you can find information about:
- How to apply for asylum in Armenia
- Where to look for help and information about services available through UNHCR Armenia, NGOs and other organizations
- Your rights and duties in Armenia
- Frequently asked questions
If you have any suggestions, please let us know (by contacting us at [email protected])!