As the COVID-19 situation is beginning to normalize, resettlement departures are resuming, however most countries requires PCR testing and a quarantine period prior to departure. While there are still delays for departures, UNHCR or IOM will contact you when you are rebooked for travel. If you have any questions regarding departures please call the counselling line on 444 48 68.
UNHCR is organizing remote interviews in certain location around the country in cooperation with the Directorate General for Migration Management. Some face to face have resumed in UNHCR office in Ankara and resettlement interview missions will resume gradually. Some resettlement countries are also conducting both face to face and remote interviews at this time. If you have any questions regarding resettlement interviews please call the counselling line on 444 48 68
Resettlement is a solution that enables refugees to move from their country of asylum to another country, where they will receive protection and assistance. UNHCR works with the Turkish Government and third countries to find durable solutions for the most vulnerable refugees who are facing protection risks in the country of asylum.
Resettlement is not a right. It is also not an application-based process. Only few resettlement spots are made available to UNHCR each year, and few refugees meet the strict criteria for submission to resettlement countries. Less than 1% of all refugees around the world are resettled.
Recognition of refugee status does not necessarily mean that a refugee will be referred for resettlement.
UNHCR works in collaboration with Turkey’s Directorate General of Migration Management (DGMM) who identifies refugees in the most vulnerable situations to see if the individuals concerned would be eligible for resettlement processing. Final decisions with regards to resettlement are taken by the receiving countries and not UNHCR.
If your case is selected for resettlement consideration, UNHCR will contact you.
If you believe that your case will need extra attention due to your situation of heightened vulnerability, please call the DGMM call centre at 157 or the UNHCR Counselling Line at 444 48 68. More information can also be found on Services Advisor.