In line with international travel restrictions to limit the spread of coronavirus, resettlement departures are temporary postponed. You will still depart from Turkey when the global situation regarding COVID-19 is contained. UNHCR or IOM will contact you when you are rebooked for travel. If you have any questions regarding departures please call the counselling line on 444 48 68.
As a result of the COVID-19 pandemic, UNHCR resettlement face to face interviews are postponed until appropriate arrangement can be made to keep refugees and staff safe. All other activities relating to resettlement processing continue during this period. If you have any questions regarding resettlement interviews please call the counselling line on 444 48 68.
Resettlement is a solution that enables refugees to move from their country of asylum to another country, where they will receive protection and assistance. UNHCR works with the Turkish Government and third countries to find durable solutions for the most vulnerable refugees who are facing protection risks in the country of asylum.
Resettlement is not a right. It is also not an application-based process. Only few resettlement spots are made available to UNHCR each year, and few refugees meet the strict criteria for submission to resettlement countries. Less than 1% of all refugees around the world are resettled.
Recognition of refugee status does not necessarily mean that a refugee will be referred for resettlement.
UNHCR works in collaboration with Turkey’s Directorate General of Migration Management (DGMM) who identifies refugees in the most vulnerable situations to see if the individuals concerned would be eligible for resettlement processing. Final decisions with regards to resettlement are taken by the receiving countries and not UNHCR.
If your case is selected for resettlement consideration, UNHCR will contact you.
If you believe that your case will need extra attention due to your situation of heightened vulnerability, please call the DGMM call centre at 157 or the UNHCR Counselling Line at 444 48 68. More information can also be found on Services Advisor.