Latest News

Common Expected Experiences of Children after a Traumatic Event

19 November 2024

📣This message is shared through UNHCR’s WhatsApp communication📣 When exposed to a traumatic event and during times of instability, children may exhibit signs of stress that are important to recognize. These are some signs that parents and caregivers should pay attention to. Let your child know it is okay to feel scared, confused, or sad […] ➞

5 Steps to Cope with Stress

14 November 2024

📣This message is shared through UNHCR’s WhatsApp communication📣 5 Steps to cope with the stress linked to uncertain situations: The current situation in Lebanon is extremely difficult and has a great impact on our mental health. While we cannot control what happens around us, we can take simple steps to reduce stress and anxiety. Here […] ➞

Are you under 18? 👧🏻👦🏽

11 November 2024

📣This message is shared through UNHCR’s WhatsApp communication📣 If you are under 18, you can find helpful information just for you on HELP Lebanon’s new page: help.unhcr.org/lebanon/are-you-under-18 ➞

Know Before You Go🧳🚶🏻‍♀️

08 November 2024

📣This message is shared through UNHCR’s WhatsApp communication📣 If you are thinking about leaving Lebanon, here are some safety recommendations to consider before and during travel, including important contacts and what to do in case of family separation. Find updated information in Lebanon at: help.unhcr.org/lebanon/emergency Find UNHCR services and community centers in Syria at: unhcr.org/sy/cc ➞

🚨Be Alert to Resettlement Scams on Social Media🚨

07 November 2024

📣This message is shared through UNHCR’s WhatsApp communication📣 Be alert to recently identified resettlement scams on social media. Please note that UNHCR never asks for money in return for resettlement. To learn how to protect yourself from fraud, how to report fraud, and the consequences of fraud, watch this video and visit HELP Lebanon: Report Fraud. ➞

7 Tips to Comfort Children in Times of Crisis

30 October 2024

📣This message is shared through UNHCR’s WhatsApp communication📣 By providing comfort, parents play an essential role in helping their children cope with stress and uncertainty in times of crisis. Here are simple ways of comforting your child during an emergency. Remember: You are not alone. UNHCR and partners are here to support you and your family […] ➞

🗣️Be Alert to Scams on Social Media

25 October 2024

📣This message is shared through UNHCR’s WhatsApp communication📣 Be alert to these recently identified scams on social media. Remember: 🚨UNHCR Lebanon does not operate any TikTok account 🚨UNHCR does not offer services on Facebook 🚨UNHCR operates one WhatsApp Channel in Lebanon: help.unhcr.org/Lebanon/whatsapp 🚨Look for weblinks with unhcr.org or unhcr-lb.org For more information on protecting yourself from scams, watch this video. If you […] ➞

What is Cholera: How to Stop and Treat it

23 October 2024

📣This message is shared through UNHCR’s WhatsApp communication📣 The Ministry of Public Health has announced the outbreak of cholera in Lebanon, following one confirmed case in the North on 16 October. Together we can stop cholera from spreading by following the guidelines issued by the Ministry of Public Health and the World Health Organization. To understand […] ➞

Protecting your Children’s Mental Health

18 October 2024

📣This message is shared through UNHCR’s WhatsApp communication📣 In times of crises and stressful events, parents play an essential role in supporting their children in dealing with crises. The more attention and care parents provide, the more stable the children will feel, regardless of how difficult the circumstances are. Here are essential steps you can […] ➞

New Opportunity: Computer and Data Science Certificate

17 October 2024

📣This message is shared through UNHCR’s WhatsApp communication📣 The Massachusetts Institute of Technology (MIT) Emerging Talent Certificate in Computer and Data Science is a free yearlong online learning program. For the 2024/2025 cohort, learners will begin in the MIT Emerging Talent’s Foundations Track, where they will develop essential skills in digital literacy, mathematics, and fundamentals […] ➞

Closure of WhatsApp Tree

16 October 2024

📣This message is shared through UNHCR’s WhatsApp communication📣 ATTENTION: UNHCR will stop sharing information through this WhatsApp tree on Friday, 18 October. To continue receiving messages, follow the UNHCR WhatsApp Channel: help.unhcr.org/Lebanon/whatsapp. ➞

Know Your Rights: Protection from Exploitation

15 October 2024

📣This message is shared through UNHCR’s WhatsApp communication📣 Right to dignity and respect You have the right to be treated with dignity and respect by all humanitarian workers. All humanitarian assistance is free of charge No one has the right to demand money, favors, or sex for any assistance. Right to report You have the […] ➞

Talking to Children during times of Uncertainty

10 October 2024

📣This message is shared through UNHCR’s WhatsApp communication📣 The impact of war and displacement can be overwhelming, both on adults and children, and it’s normal to feel uncertain and worried. As parents, you play an essential role in helping your children cope and feel safe, even in the face of adversity. Here are essential steps […] ➞

🗣️Be Alert to Scams on Social Media

08 October 2024

📣This message is shared through UNHCR’s WhatsApp communication📣 🚨UNHCR Lebanon does not operate any TikTok account 🚨UNHCR does not offer services on Facebook 🚨UNHCR operates one WhatsApp Channel in Lebanon: help.unhcr.org/Lebanon/whatsapp 🚨Look for weblinks with unhcr.org or unhcr-lb.org For more information on protecting yourself from scams, visit: If you are unsure if a message is fraudulent or if you have been a […] ➞

Contacting UNHCR’s National Call Center 📱

07 October 2024

📣This message is shared through UNHCR’s WhatsApp communication📣 If you are having difficulty navigating the National Call Center’s new automated system, remember: UNHCR has created step-by-step guidance available on HELP Lebanon. Find support to: Familiarize yourself by watching this video. You can watch a second tutorial video on verifying your identity here. ⬇️ You can […] ➞

⚠️Have you been affected by the current situation?⚠️

03 October 2024

📣This message is shared through UNHCR’s WhatsApp communication📣 Find important information, hotlines, and services on HELP Lebanon’s new information page: help.unhcr.org/lebanon/emergency This page provides information for those in Lebanon impacted by the recent hostilities. It will be updated as new information or resources become available. You can continue to find other information on services and […] ➞

🚨Be Alert to Increased Scams🚨

01 October 2024

📣This message is shared through UNHCR’s WhatsApp communication📣 In times of uncertainty, scammers claiming to work for UNHCR, WFP, or other aid agencies continue to contact people in person or by phone or social media like TikTok and WhatsApp. These scams sometimes use agency logos while promising travel, cash, or other assistance in exchange for […] ➞

New MoPH Emergency Hotline

28 September 2024

📣This message is shared through UNHCR’s WhatsApp communication📣 For health and emergency-related inquiries, the Ministry of Public Health has opened a hotline, call 1787 for support. For information on services and assistance available in Lebanon, visit help.unhcr.org/lebanon. ➞

Protect Yourself and Your Family

24 September 2024

📣This message is shared through UNHCRs’ WhatsApp communication📣 Know your surroundings: Look up for risk of falling debris. Look down for possible hazards at your feet. Look ahead for unknown objects along the way. You can join UNHCR Lebanon’s WhatsApp channel through this trusted link that can be found on HELP Lebanon. Remember: You can find more […] ➞

Introducing UNHCR Lebanon’s new WhatsApp Channel✅

20 September 2024

UNHCR will soon stop sharing information via the WhatsApp communication tree. Instead, you can now receive the latest news, updates, and information on available services directly from UNHCR on its WhatsApp Channel. You must follow the new channel to receive updates. You can join UNHCR Lebanon’s WhatsApp channel through this trusted link that can be found […] ➞

4 New Cash Withdrawal Locations 

06 September 2024

📣This message is shared through UNHCR’s WhatsApp communication📣 If you receive cash assistance from UNHCR or WFP, you can now withdraw your cash assistance from 4️⃣ new BoB Finance branches (2️⃣ in the North, 1️⃣ in Mount Lebanon, 1️⃣ in the South). Click here to find the nearest cash withdrawal points. ➞

Extension of the Current Cash Assistance Cycle

05 September 2024

UNHCR and WFP’s 2023-2024 Cash Assistance cycle that started in December 2023 and was planned to last until October 2024 is extended by 2 months, through December 2024. This means that if you have been receiving monthly assistance from UNHCR and WFP this year and your validation status is up-to-date, you are eligible to receive […] ➞

Need to make an appointment or submit a request related to your UNHCR file?

04 September 2024

📣This message is shared through UNHCR’s WhatsApp communication📣 Need help making an appointment or submitting a request related to your UNHCR file through the National Call Center? Follow this short guide! After you call and verify your identity, you will reach the Main Menu. Press 2️⃣ – “Requests or appointments related to your UNHCR file”. […] ➞

Beware of Fraudsters Promising Resettlement!

29 August 2024

📣This message is shared through UNHCR’s WhatsApp communication📣 Fraudsters pretending to work for UNHCR or its partners continue to contact refugees with new scams, including via social media and WhatsApp, promising resettlement. Do not pay any money! Do not share any of your personal information! Remember that all services by UNHCR and its partners are […] ➞

Step by Step Program – Download the Application!

21 August 2024

📣This message is shared through UNHCR’s WhatsApp communication📣 Step-by-Step is a 5-week evidence-based mental health support program developed by the World Health Organization in collaboration with the Ministry of Public Health – National Mental Health Program. It is delivered through an app or website, with weekly phone support from trained helpers. It’s free of charge, […] ➞

Call for Applications to the DAFI Scholarship Program 2024/2025

08 August 2024

📣This message is shared through UNHCR’s WhatsApp communication📣 Apply now to become a DAFI scholar at the Lebanese International University for the academic year 2024/2025! The deadline to apply is August 22, 2024. To access the application, please visit the UNHCR Tertiary Scholarship Program Online Platform. Note that you will need to create an account […] ➞

10 New Cash Withdrawal Locations

05 August 2024

📣This message is shared through UNHCR’s WhatsApp communication📣 If you receive cash assistance from UNHCR or WFP, you can now withdraw yourcash assistance from 10 new BOB Finance branches. (3️⃣ Bekaa, 2️⃣ North, 1️⃣ MountLebanon, 4️⃣ South) Click here to know how to find the nearest cash withdrawal points. ➞

Experiencing difficult emotions or stress?

01 August 2024

📣This message is shared though UNHCR’s WhatsApp communication📣 Step-by-Step (خطوة خطوة) is a free evidence-based psychological support program for adults in Lebanon, designed by the World Health Organization in collaboration with the National Mental Health Program. The five-week program offers tips and techniques that you can apply to your daily life to feel better and […] ➞

Changes to the National Call Center – Automated System 📲

15 July 2024

📣This message is shared though the UNHCR WhatsApp communication📣 The UNHCR National Call Center will introduce an automated system in July. Instead of waiting on hold to speak with an operator, you will first hear recorded messages with information. You will then need to verify your identity. The system will then guide you to information, […] ➞

Need Help Withdrawing your Cash Assistance from an ATM?

01 July 2024

📣This message is shared though the UNHCR WhatsApp communication📣 UNHCR and WFP have developed a series of videos to explain the process! Watch the first video, How to check your balance. Watch the second video, How to withdraw your cash. Watch the third video, How to identify and change your PIN code. Watch the fourth […] ➞

Closure of UNHCR National Call Center for Eid el Adha

13 June 2024

📣This message is shared though the UNHCR WhatsApp communication📣 Please be informed that UNHCR’s National Call Center is closing at 12:00 pm on Friday, 14 June and will be closed on Monday, 17 June for Eid el Adha. We wish you a peaceful holiday. ➞

Call for Applications – University of Barcelona’s Support Program for Refugees and People from Conflict Zones 2024

03 June 2024

📣This message is shared though the UNHCR WhatsApp communication📣 This scholarship is available to university students from non-EU countries who are affected by armed conflict and violence and are in a vulnerable situation concerning their human, economic, and social rights. The scholarship covers the 2024-2025 academic year and includes tuition for a transition course (which […] ➞

Beware of Fraudulent Messages Pretending to be WFP

28 May 2024

📣This message is shared though the UNHCR WhatsApp communication📣 Fraudsters pretending to be WFP are circulating a fraudulent link on WhatsApp trying to collect your personal information. WFP and UNHCR have not sent any link to collect your information. Do not share it, click on it, or input any personal details into unknown websites. Your […] ➞

Changes to Healthcare Coverage for Persons Known to UNHCR beginning 1 June 2024

03 May 2024

📣This message is shared though the UNHCR WhatsApp communication📣 Due to reduced global funding, UNHCR will reduce healthcare coverage for persons known to UNHCR. Limited funds will be prioritized for interventions that are likely to have the greatest impact for patients. As of 1 June 2024, the following changes will be introduced: Contact NEXtCARE at 📞01504020: Remember: […] ➞

10 New Cash Withdrawal Locations 

📣This message is shared though the UNHCR WhatsApp communication📣 If you receive cash assistance from UNHCR or WFP, you can now withdraw your cash assistance from 10 new BoB Finance branches. (7 in Bekaa, 2 in the South & 1 in the North) Click here to find the nearest cash withdrawal points. ➞

Current Situation, Protect yourself and your Family

11 April 2024

📣This message is shared though the UNHCR WhatsApp communication📣 Stay alert to protests, roadblocks, or other restricted movement in your area in the coming days and avoid large gatherings. Remember that you are best placed to make a decision about your own safety and surroundings. UNHCR services remain open during regular business hours unless otherwise […] ➞

Updated Primary Health care Centers and UNHCR Contracted Hospitals

📣This message is shared though the UNHCR WhatsApp communication📣 If you need to visit a doctor for an acute or chronic illness, to vaccinate your children, for antenatal and postnatal care, family planning, or access to any other primary healthcare service, you can consult the list of supported Primary Healthcare Centers on the HELP Lebanon […] ➞

Closure of UNHCR National Call Center for Eid el Fitr

08 April 2024

📣This message is shared though the UNHCR WhatsApp communication📣 Please be informed that UNHCR’s National Call Center is closing at 12:00 PM on Tuesday 9 April, and will be closed on Wednesday 10 April for Eid el Fitr Holiday. ➞

Results of 2023-2024 Participatory Assessment

05 April 2024

Each year, UNHCR and key actors conducts structured dialogue—Participatory Assessments (PA)—with women, men, boys and girls of diverse backgrounds to understand the risks they face and to seek their suggested solutions. The outcomes are intended to inform UNHCR programmes and activities. Between November and December 2023, UNHCR Lebanon and eight partners engaged 200 refugees in 22 […] ➞

21 New Cash Withdrawal Locations 

29 March 2024

📣This message is shared through the UNHCR WhatsApp communication📣 If you receive cash assistance from UNHCR or WFP, you can now withdraw your assistance from 21 new BoB Finance branches (2 in Bekaa, 2 in BML, 5 in the South & 12 in the North). Click this link to know how to find the nearest […] ➞

Call for Applications – Habesha Protection Scholarship 2024

15 March 2024

📣This message is shared though the UNHCR WhatsApp communication📣 The Diálogo Intercultural Mexicano, A. C. (DIME) invites Syrian refugees and asylum seekers in Lebanon to apply for the Habesha Protection Scholarship for the pursuit ofbachelor or master degrees in Mexico. 🔍To be considered, applicants must meet the following eligibility criteria: 📅 Deadline for submission of applications: […] ➞

Irregular Journeys – Increased hardship and dependency after failed irregular journeys

13 March 2024

📣This message is shared though the UNHCR WhatsApp communication📣 After failed irregular journeys, passengers often end up in a far more difficult and dangerous situation than before they left, with no money, high debt, and no house to go back to. In recent years, people who attempted irregular journey ended up stranded in countries of […] ➞

📢 Call for applications – Scholarship opportunity for post graduate studies at the American University of Beirut📢

27 February 2024

📣This message is shared though the UNHCR WhatsApp communication📣 The American University of Beirut (AUB) invites youth from Lebanon and the African continent to apply for its Mastercard Foundation Scholars Program, which grants successful applications a full scholarship to pursue a Master’s degree of their choice at the AUB during the 2024/25 academic year. Female […] ➞

Beware of the Physical Safety Risks Involved with Irregular Journeys

📣This message is shared though the UNHCR WhatsApp communication📣 What you are about to watch, is based on the personal testimonies of a family that attempted an irregular sea journey: For more information on risks associated with irregular journeys by sea or land, please visit the Risks of Irregular Travel on the UNHCR Lebanon HELP […] ➞

Irregular Journeys – Understanding the Risks  

14 February 2024

📣This message is shared though the UNHCR WhatsApp communication📣 Before deciding to embark on an irregular journey from Lebanon, consider the serious risks involved for you and your family. Smugglers often do not tell the truth about the many risks in the journey. They are motivated by profit and do not care about your safety.  […] ➞

Maintenance of Khadamaty Machines

13 February 2024

📣This message is shared though the UNHCR WhatsApp communication📣 The Khadamaty machines will undergo maintenance until mid-March.    Before you go to a Khadamaty machine, please check whether the machine is functioning or out of service through the dedicated page on the HELP Lebanon website or by calling the community center hosting the machine. For […] ➞

⚠️Beware of Fake UNHCR TikTok Accounts⚠️

09 February 2024

📣This message is shared though the UNHCR WhatsApp communication📣 Fraudsters and smugglers pretending to work for UNHCR are promising resettlement and offering to facilitate irregular journeys from Lebanon. They are sharing fake success stories of refugees who have reached Canada, Australia and other European countries. These are scams! UNHCR does not have an official TikTok […] ➞

Call for applications for AMIDEAST’s Safar-Ibiary Syrian College Preparation Program

📣This message is shared though the UNHCR WhatsApp communication tree📣 If you are a Syrian living in Lebanon currently enrolled in grade 10 or 11, you can now apply for AMIDEAST’s Safar-Ibiary Syrian College Preparation Program and win a scholarship to pursue an undergraduate degree at an American college or university. 🔍To be considered, you […] ➞

NEW Online Contact Form on the UNHCR Help Lebanon website

07 February 2024

📣This message is shared though the UNHCR WhatsApp communication tree📣 As of 7 February 2024, UNHCR is no longer processing any refugee emails received at [email protected]. To submit your question or concern we invite you to contact us through our new online contact form on the HELP Lebanon website. You do not need a personal […] ➞

Call for applications – opportunity for Syrian refugees to study a Master’s degree at a Japanese University

📣This message is shared though the UNHCR WhatsApp communication tree📣 Through the Japanese Initiative for the Future of Syrian Refugees (JISR), the Japan International Cooperation Agency (JICA) is welcoming applications for post graduate studies in Japan for the academic year 2024-2025. 🔍To be considered, applicants must meet the following requirements: 📅 Deadline for submission of […] ➞

⚠️Beware of False Information on Winter Cash Assistance⚠️

31 January 2024

📣This message is shared though the UNHCR WhatsApp communication📣 Fraudsters pretending to work with UNHCR are circulating false information on Facebook and TikTok claiming that UNHCR is providing winter cash assistance. This is not true. We remind that due to reduced funding, UNHCR is not providing winter cash assistance this year. Please check this Help […] ➞

How to protect your children from the dangers of celebratory shooting  

22 January 2024

📣This message is shared though the UNHCR WhatsApp communication tree📣 Every year children fall victim to celebratory shooting in Lebanon. To keep them safe, educate your children about the related dangers and teach them to go inside and stay away from windows and balconies when they hear shooting.   We recommend you watch this short […] ➞

Job-seeking Advice for Refugees

05 January 2024

📣This message is shared though the UNHCR WhatsApp communication tree📣 Do you need advice on how to enter and navigate the international job market? Through this page, Job-seeking advice for refugees, you can find trusted and accurate information about finding a job in a third country.    This page includes information about: PLEASE NOTE: In Lebanon, […] ➞

The New Access to Education Page

03 January 2024

📣This message is shared though the UNHCR WhatsApp communication tree📣 Check out the newly updated page, “Access to Education,” on the UNHCR Help Lebanon website. On this page, you will find information and answers to frequently asked questions about: ➞

USAID Scholarship Opportunity

29 December 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Are you looking to pursue an undergraduate degree in Lebanon, and do you meet the following criteria? If so, we invite you to apply for the USAID Higher Education Scholarship Program (HES) to study at the American University of Beirut (AUB) or the Lebanese American University (LAU) in […] ➞

Closure of UNHCR National Call Center for New Year

28 December 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Please be informed that UNHCR’s National Call Center is closing at 12:30 PM on Friday 29th of December and will be closed on Monday 1st of January for New Year. ➞

Closure of UNHCR National Call Center for Christmas

21 December 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Please be informed that UNHCR’s National Call Center is closing at 12:30 PM on Friday 22nd of December and will be closed on Monday 25th of December for Christmas. ➞

Winter and Fire Safety Measures during the Cold Season

15 December 2023

📣This message is shared though the UNHCR WhatsApp communication📣 As the winter season unfolds, we want to ensure that you stay safe and warm during this cold time. Check out the winter safety tips to help you navigate the winter weather. To prevent and respond to fire incident during the winter, click here to learn […] ➞

10 New Cash Withdrawal Locations 

14 December 2023

📣This message is shared though the UNHCR WhatsApp communication📣 If you receive cash assistance from UNHCR or WFP, you can withdraw your cash assistance from 10 new BOB Finance branches now (4 in Bekaa, 2 in the North, 3 in Mount Lebanon and 1 in the South).  Click this link to know how to find […] ➞

Beware of Fraud on Winter Cash Assistance

📣This message is shared though the UNHCR WhatsApp communication📣 Fraudsters pretending to work with UNHCR are circulating fraudulent messages concerning winter cash assistance on Facebook and TikTok!  This year, UNHCR will not provide winter cash assistance due to reduced funds. These fraudsters are trying to mislead you!  Do not engage with fraudsters and do not […] ➞

Beware of Fraudulent Schemes Leading to Abduction

13 December 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Fraudsters pretending to work for UNHCR or its partners continue to contact refugees via social media platforms, promising resettlement and offering appointments to refugees. Refugees have been abducted by these criminals and detained in remote border areas in return for ransoms. In several cases the detainees […] ➞

Changes to Health Care Coverage for Persons Known to UNHCR in 2024

11 December 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Due to reduced global funding, UNHCR will reduce the health care coverage for persons known to UNHCR in 2024. Limited funds will be prioritized for interventions that are likely to have the greatest impact for patients. As of 1 January 2024, the following changes will be […] ➞

Effects of and Response to Exposure to White Phosphorus

07 December 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Know the effects of exposure to white phosphorus and what to do in case of exposure. White phosphorus is a white/yellow waxy substance that smells like garlic. It is often used by armed forces in situations of conflict to illuminate battlefields or start fires. It ignites […] ➞

Beware of Fraudulent Cash Programs

28 November 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Fraudsters pretending to be humanitarian workers are encouraging widowed women and others to contact them via social media, promising cash or other forms assistance in exchange for 10 USD. These fraudsters are trying to deceive you for their own profit! Do not engage with them and […] ➞

Update on Data Sharing

24 November 2023

📣This message is shared though the UNHCR WhatsApp communication📣 This is an update to the notice on data sharing that UNHCR sent you in August. In August, UNHCR and the Government of Lebanon reached an agreement to share basic personal data in accordance with global data protection standards. To implement the August agreement, UNHCR will […] ➞

The New Community Development Centers Page

16 November 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Check out the newly added page, “Community Development Centers”, on the UNHCR Help Lebanon website. ➞

Mental Health Support Services

10 November 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Painful life experiences can affect the mental health of anyone, anytime. By listening to, and encouraging each other to seek support when needed, we can all play an important role in improving our individual and collective wellbeing. You can access information on mental health and psychosocial […] ➞

Fraudulent Cash Programmes

08 November 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Beware of fraudulent cash programmes! The UN does not have a chatbot on Telegram through which it offers cash assistance to refugees. Do not share your personal information with anyone you do not trust. Remember all UNHCR and partner services are free of charge.  If you have […] ➞

Results of 2022-2023 Participatory Assessment

Each year, UNHCR and key actors conducts structured dialogue—Participatory Assessments (PA)—with women, men, boys and girls of diverse backgrounds to understand the risks they face and to seek their suggested solutions. The outcomes are intended to inform UNHCR programmes and activities. Between October and December 2022, UNHCR Lebanon and 17 partners engaged 555 refugees in 49 […] ➞

Khadamaty

06 November 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Do you know what Khadamaty is and what it can do? It’s a self-service machine through which you can access some of UNHCR’s services without approaching or calling UNHCR. Through the Khadamaty, you can: For more information, check out the Khadamaty page on the UNHCR Help […] ➞

Beware of Fraudsters Promising Resettlement!

02 November 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Fraudsters pretending to work for UNHCR or its partners continue to contact refugees, including via social media, promising resettlement. Do not pay any money! Do not share any of your personal information! Remember that all services by UNHCR and its partner are ALWAYS free of charge! […] ➞

WhatsApp GRM announcement

30 October 2023

📣This message is shared though the UNHCR WhatsApp communication📣 If you have not been selected by UNHCR and WFP to receive cash for basic needs or food starting December 2023, you can submit a claim for reconsideration between 30 October and 11 December 2023. Claims can be submitted through: Only submit one claim per family. […] ➞

Registration for Second Shift Schools

27 October 2023

We would like to inform all parents that registration in second shift schools starts on 30 October and ends on 23 November for previously registered refugee students in all grades and new students in KG3 and Grade 1. The date of registration for new students in grades 2 and above will be announced at a […] ➞

Notice from UNHCR

17 October 2023

📣This message is shared though the UNHCR WhatsApp communication📣 In difficult and uncertain times, it is normal for families to fear for the physical and mental wellbeing of their loved ones. Here are some tips to support you. ➞

Protect Yourself from Exploitation at ATMs!

15 September 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Never give your Red Card or PIN code to anyone you do not trust! Several refugees have recently had their cards stolen by fraudsters who pretend to offer their support in redeeming assistance at ATMs. How do these fraudsters operate? After receiving your card and PIN […] ➞

Stop Fraud

11 September 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Do not participate in fraud and do not fall victim to fraud! You have a responsibility to protect yourself and UNHCR from fraud! Fraud has serious consequences including losing access to UNHCR assistance and other services! Please note that ALL our services are ALWAYS FREE OF […] ➞

Beware of Fraudulent ‘UN Doctors’

01 September 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Fraudsters pretending to be from UNHCR keep contacting refugees and promising access to resettlement through medical certificates! They promise support with translation and stamping if you pay them money! Do not pay any money! Only this year, hundreds of refugees have reported to UNHCR having lost […] ➞

Information on Rights and Obligations regarding Electricity Consumption

29 August 2023

As a refugee in Lebanon, it is your right to access basic services such as electricity. However, just as any other person living in Lebanon, it is your responsibility to pay for the electricity you consume. UNHCR does not pay for electricity or the installation of meters to/by Électricité du Liban (EDL) on behalf of refugees. […] ➞

Beware of Fraudulent SMS’ Promising Resettlement

18 August 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Fraudsters pretending to work for UNHCR are sending SMS’ promising resettlement. This is fraud! UNHCR never communicates on resettlement via SMS, WhatsApp or any other social media platform! Remember that services from UNHCR its partner are ALWAYS free of charge! If you have been a victim […] ➞

Beware of Risks of Exploitation

17 August 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Fraudsters pretending to work for the Red Crescent are contacting divorced and widowed women via WhatsApp promising cash assistance. Do not engage with them, they are trying to deceive you for their own profit! You can protect yourself from exploitation or abuse, including of a sexual […] ➞

Beware of Fraudsters!

15 August 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Do not believe anyone promising to facilitate resettlement or visas to other countries in exchange for money. This is fraud! Do not share your personal information and documentation with anyone. If you suspect fraud, please report it to UNHCR at 04726111 or send us an email […] ➞

Notice on Data Sharing

09 August 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Yesterday, UNHCR and the Government of Lebanon issued a press statement on personal data sharing, informing that: UNHCR already shares data with the Government of Lebanon for different purposes, to ensure needed protection and assistance. When you first approached UNHCR, we informed you that your basic […] ➞

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Call for Applications for the 2023/2024 DAFI scholarship program

08 August 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Apply now to become a DAFI scholar at the Lebanese International University for the academic year 2023/2024! The deadline to apply is 14 August 2023. For more information, please visit: UNHCR Tertiary Scholarship Programme Online Platform (scholarshipsplatform.com). Please note that to access the link, you will […] ➞

Warning about Fraudulent Promises of Cash Assistance

07 August 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Fraudsters pretending to work for UNHCR are falsely promising cash assistance to refugees who fill out an online survey. This is fraud! Please do not fill out the questionnaire! These people want to cause you harm. If you suspect fraud, please report it to UNHCR at […] ➞

Stop Fraud

24 July 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Do not participate in fraud and do not fall victim to fraud! You have a responsibility to protect yourself and UNHCR from fraud! Fraud has serious consequences including losing access to UNHCR assistance and other services! Please note that ALL our services are ALWAYS FREE OF […] ➞

Fire Safety Measures during Heatwaves

14 July 2023

📣This message is shared though the UNHCR WhatsApp communication📣 High temperatures increase the risks of fire outbreaks, and present health risks, especially for older persons, children, and those with pre-existing medical conditions. Here are a few important tips to help you stay safe: What you can do to prevent fires: What you can do to […] ➞

Beware of Fraudulent ‘UN Doctors’

11 July 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Fraudsters pretending to be from UNHCR keep contacting refugees and promising access to resettlement through medical certificates!  They make you believe they will help you with translation and stamping if you pay them money! Do not pay any money! Do not share any personal information or […] ➞

Beware of Fraudulent Migration and Asylum Schemes 

07 July 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Fraudsters pretending to work with UNHCR are promising to facilitate visas and access to asylum in Canada. This is fraud! Do not fall victim to such fraudulent schemes! Do not share your personal information and documentation with anyone. Remember all UNHCR and partner services are free of charge. If you suspect […] ➞

Registration for MEHE’s Summer School

05 July 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Registration for MEHE’s summer school is now open for all children, including Syrian children enrolled in public and semi-private schools (morning or afternoon shifts). You can register your child at selected schools from 9:00 AM to 2:00 PM, until Saturday 8 July. For more information and […] ➞

Get your Housing Attestation through your Smartphone or Khadamaty!

03 July 2023

📣This message is shared though the UNHCR WhatsApp communication📣 From 3 July 2023, if you are eligible for a housing attestation, you can request it by calling the UNHCR National Call Center at 📞04726111 and expect to receive it through an 📨SMS sent to your mobile phone (smartphone only). You can also request it through […] ➞

Change of Phone Number for the UNHCR National Call Center

30 June 2023

📣This message is shared though the UNHCR WhatsApp communication📣 As of Monday 3 July 2023, the UNHCR National Call Centre phone number will change to 04726111. Please note that 01903014 will no longer be in use as of then. ➞

Closure of National Call Center for Eid el Adha

27 June 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Please be informed that UNHCR’s National Call Center is closing at 12 on Tuesday 27 June, and will be closed on Wednesday 28 June for Eid el Adha. ➞

Beware of Fraudsters Promising Cash Assistance

23 June 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Remember all assistance and services of UNHCR and its partners are FREE OF CHARGE! Anyone promising you cash assistance against payment of a fee, is trying to exploit you for their own profit. Do not engage with them! If you have been a victim or are […] ➞

What is Considered Fraud?

07 June 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Giving your UN paper or other personal documents to another person so they can access UNHCR supported health care services is fraud, even if you just want to help that person. Asking for any amount of money or favours in return for helping someone access health […] ➞

Fraudulent Promises of Support with Birth Deliveries

06 June 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Beware of fraudsters promising to pay for birth deliveries if you share your personal information with them. This is fraud! Do not share your personal information with anyone promising to assist you in return. They are trying to deceive you for their own profit. If you […] ➞

Beware of Fraudsters Promising Resettlement

22 May 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Fraudsters keep spreading fraudulent information via private phone calls, WhatsApp messages and Facebook, promising resettlement in exchange for money. DON’T BE DECEIVED! THIS IS FRAUD! Please note that ALL our services are ALWAYS free of charge! If you have been a victim of or are aware […] ➞

Report Fraud!

12 May 2023

📣This message is shared though the UNHCR WhatsApp communication📣 Beware of fraudsters trying to contact you via phone or social media platforms, asking information from you and promising access to resettlement or other services against the payment of fees. Do not participate in such fraudulent schemes! Protect your personal information and do not get deceived! […] ➞

Beware of False Information on Red Card

11 May 2023

📣This message is shared though the UNHCR WhatsApp communication📣 It came to our attention that false information is spreading via WhatsApp saying that WFP has loaded Red Cards with $25 per family member. This is not true, fraudsters are trying to mislead you. Please note that WFP only communicates via 📨SMS. If in doubt about […] ➞

Beware of False Information

03 May 2023

📣This message is shared though the UNHCR WhatsApp communication📣 If you see a letter or message on social media claiming that the UN is supervising the forced return of Syrians in Lebanon, please know that this is not true. Fraudsters are trying to mislead you with false information. We ask that you do not reshare […] ➞

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