Housing Attestation

If you meet all of the following requirements, you are eligible to obtain a housing attestation:

• You are a Syrian refugee and arrived in Lebanon before 1 January 2015 and registered with UNHCR before this date;
• Your UNHCR file is active;
• You have a UNHCR certificate, valid for at least the next 6 months;
• You are eligible to renew your residency based on your UNHCR certificate.

You are NOT eligible to obtain a housing attestation if:

• You are a Syrian refugee not registered with UNHCR before 1 January 2015;
• You are a Syrian refugee registered with UNHCR before 1 January 2015 but your UNHCR certificate is expired or will expire within 6 months. (To renew your UNHCR certificate and request a housing attestation, please call the UNHCR National Call Center at 📞04726111 or approach the nearest Khadamaty location);
• Your UNHCR file is inactive;
• You are not a Syrian refugee.

If you are eligible to obtain a housing attestation, please take the following steps.
1. Call the UNHCR National Call Center at 📞04726111 (open Monday to Friday from 8:00 to 17:00) or approach the nearest Khadamaty location. To know more about Khadamaty and its locations, please click here.

2. You will receive an 📨SMS on your phone number registered with UNHCR within 24 hours of your request.

3. Open the 📨SMS and click the link in the 📨SMS.

4. Enter your case number.

5. Enter your year of birth.

6. After finishing verification, download a housing attestation.

7. Print a housing attestation. Please note that you must print a housing attestation which you download, as the General Security Office will not accept the housing attestation printed from screenshots.

Family Housing Attestation

-If you are above 16 years of age, married and/or have children under the age of 16, you will receive a family housing attestation which lists yourself, your spouse and/or children under 16 years of age.

-If you are under 16 years of age, you will also receive a family housing attestation listing the family members on your file.

Individual Housing Attestation

-If you are above 16 years of age, not married and do not have children, you will receive an individual housing attestation.

If you do not have a smartphone, you need to take an appointment by calling the UNHCR National Call Center at 📞04726111 or approaching the nearest Khadamaty location. To know more about Khadamaty and its locations, please click here.

Then, UNHCR will call you back to provide you with an appointment date for when to approach the UNHCR center to receive your housing attestation.

No. Making your own corrections and modifying your housing attestation is strictly forbidden. If any information is wrong, please contact the UNHCR National Call Center at 📞04726111 to correct it.

📢Attention📢The General Security Office can check the authenticity of your housing attestation through the security codes shown at the top of the housing attestation and will not accept any edited housing attestation. Submitting an edited housing attestation may be considered fraud and lead to your arrest.

Yes. The housing attestation has an expiry date and is valid for 12 months. You will not be able to submit it to the General Security Office after the expiry date.

The validity of the housing attestation varies between General Security centers. For more information, please call the National Call Center or the partners hotlines.

The housing attestation is not a replacement for legal residency. You must have a valid legal residency permit. For more information, please visit this page on legal residency. Please note that if you are stopped at a checkpoint, the housing attestation does not serve as proof of your legal residency in Lebanon.