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As of 7 February 2024, UNHCR is no longer processing any refugee emails received at [email protected].

To submit your question or concern we invite you to contact us through our new online contact form on the HELP Lebanon website.

You do not need a personal email address to contact us through this new form.

For guidance on how to submit a question or concern via the HELP Lebanon website, please watch this short tutorial video.

We remind that for trusted information about UNHCR’s services and assistance in Lebanon, we invite you to first consult the HELP Lebanon website.

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Through the Japanese Initiative for the Future of Syrian Refugees (JISR), the Japan International Cooperation Agency (JICA) is welcoming applications for post graduate studies in Japan for the academic year 2024-2025.

🔍To be considered, applicants must meet the following requirements:

• Be Syrian living in Lebanon and known to UNHCR,
• Hold a bachelor’s degree or be in the final year of an undergraduate program,
• Be between 22 and 39 years of age,
• Be proficient in English (written and oral communication).

📅 Deadline for submission of applications: 10 March 2024.

📌For more detailed information on eligibility criteria, how to apply, required documents, and available Japanese universities and research fields, click this link.

📩Apply now for this exciting opportunity!

Attention: Candidates are invited to submit their files in secured ‘drop boxes’ at UNHCR reception centers all over Lebanon. Youth residing in the south of Lebanon who are unable to reach the UNHCR office in Tyre, may instead submit their application at the UNHCR reception center in Mount Lebanon.

For trusted sources of information on services and assistance in Lebanon, please check the main page of the UNHCR Help Lebanon website.

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Fraudsters pretending to work with UNHCR are circulating false information on Facebook and TikTok claiming that UNHCR is providing winter cash assistance. This is not true.

We remind that due to reduced funding, UNHCR is not providing winter cash assistance this year.

Please check this Help Lebanon website for trusted sources of information from UNHCR.

If you have been a victim of fraud or exploitation, or if you suspect fraud, please report it to UNHCR.

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Every year children fall victim to celebratory shooting in Lebanon. To keep them safe, educate your children about the related dangers and teach them to go inside and stay away from windows and balconies when they hear shooting.  

We recommend you watch this short video by UNICEF with your children to raise their awareness about celebratory shooting and how to keep safe.

You may also check this leaflet by UNICEF for tips on how to support children in dealing with difficult emotions: Leaflet for caregivers – celebratory shooting.  

For general information on assistance and services in Lebanon, visit the main page of the Help Lebanon website.

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Do you need advice on how to enter and navigate the international job market?

Through this page, Job-seeking advice for refugees, you can find trusted and accurate information about finding a job in a third country.   

This page includes information about:

• Refugee-specific employment programs offered by UK, Australia and Canada
• Information about UNHCR’s employment partners, Talent Beyond Boundaries and Talent Lift and tips on applying
• How to find a job abroad
• Caution about fraudulent schemes involving travel/employment abroad

PLEASE NOTE: In Lebanon, you may not be allowed to return once you have departed. For re-entry to Lebanon you are required to fulfill the conditions and requirements of one of the entry categories /visa types.

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Check out the newly updated page, “Access to Education,” on the UNHCR Help Lebanon website.

On this page, you will find information and answers to frequently asked questions about:

• Formal Basic Education: enrollment procedures and fees, available education programs, academic support, etc.
• Tertiary Education: registration procedures and fees, required documents for enrollment, equivalence process, etc.
• Scholarship Opportunities: available programs and applications’ details, etc.
• TVET (Technical and Vocational Education and Training): available programs, eligibility criteria, required documents for enrollment, etc.

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Are you looking to pursue an undergraduate degree in Lebanon, and do you meet the following criteria?

• You are a refugee/displaced student residing in Lebanon,
• You hold a valid and legal Lebanese residency permit,
• You have been enrolled in a public or private high school in Lebanon for at least the last three years of your secondary education,
• You have a cumulative average of 13.5/20 (Grades 10 and 11), and
• You are not registered at any university and have not completed studies at any university.

If so, we invite you to apply for the USAID Higher Education Scholarship Program (HES) to study at the American University of Beirut (AUB) or the Lebanese American University (LAU) in Lebanon. The deadline to apply is 15 February 2024. For more information, including required documents, eligibility criteria, and application process please check the following links:  

Lebanese American University:  

Refugee/Displaced Scholarship Support | HES | LAU

HES-II Application Access for the AY 2024-25

American University of Beirut: 

Higher Education Scholarships (HES) (aub.edu.lb)

HES-II Application Access for the AY 2024-25

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Please be informed that UNHCR’s National Call Center is closing at 12:30 PM on Friday 29^th of December and will be closed on Monday 1^st of January for New Year.

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Please be informed that UNHCR’s National Call Center is closing at 12:30 PM on Friday 22^nd of December and will be closed on Monday 25^th of December for Christmas.

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UNHCR’s Representative has shared an end of year message to refugees in Lebanon. To view the message, click here.