Getting in touch with the UNHCR office in Turkey
UNHCR Turkey’s main office is based in Ankara.
The address is: Tiflis Cad. 552. Sok. No:3 Sancak Mah. 06550 Ankara
To get in touch with UNHCR for individual support and assistance, please contact the UNHCR Counselling Line for refugees and asylum-seekers in Turkey. Our counsellors are trained to counsel you on the procedures, rights and obligations relating to your stay in Turkey, details on services available in your area, and advice and information relevant to your individual situation.
The UNHCR Counselling Line can be reached on 444 48 68. It is available from 9.00 to 17.00 on Mondays to Thursdays, and from 9.00 to 16.00 on Fridays. You can receive counselling in Arabic, Persian, Turkish and English. Counsellors speaking French, Urdu, Kurdish and Somali are available upon request.
Alternatively, you can email UNHCR at [email protected].