Welcome to the ‘HELP’ website run by UNHCR, the UN Refugee Agency. Here, refugees, asylum-seekers and stateless persons, as well as their family members and people who assist them, can obtain information about the asylum procedure and available services in Sweden
Are you a Syrian refugee in Europe? UNHCR wants to hear from you! Your voice matters!
Share your thoughts in a short (5–10 min) anonymous survey to help UNHCR advocate for the right support. Following December 2024 developments in Syria and acknowledging recent events, UNHCR is conducting research with individuals who sought asylum in Europe to better understand their current situation and future plans. Deciding whether to stay or return to Syria can be challenging, and circumstances may change over time. This survey aims to understand your thoughts and concerns to help UNHCR advocate for the right support, regardless of your decision. All responses are strictly anonymous, we do not collect any personal data, and no individual will be identifiable. Participation is entirely voluntary and will not affect in any way your individual asylum case and/or your current legal status. Please find the link to the survey here: 📝Survey for Syrians in Europe

If you’re currently in Afghanistan, please visit our Help Afghanistan site
Are you a refugee from Ukraine? UNHCR can help. Visit the page for the country you are in: Hungary – Poland – Romania – Slovakia – any other country.
Are you a Ukrainian refugee in Sweden? Relevant information can be found on the website of the Swedish Migration Agency. This information is also available in Ukrainian and Russian.
If you are a person affected by the situation in Ukraine, relevant information from the European Commission can be found on the official website of the European Union
On this website, you will find useful links and information, including on the following topics:
➡️ Information for people fleeing Ukraine
➡️ Warning about risks of human trafficking
➡️ How to apply for asylum in Sweden
➡️ Applying for family reunification
➡️ Finding a missing family member in another country (family tracing)
➡️ Where to find help in Sweden
➡️ About UNHCR in Sweden
➡️ Health and safety measures related to the Coronavirus (COVID-19)
➡️ How to report fraud and misconduct?
Are you outside of Sweden? Are you seeking help for relatives abroad?
Please visit the overview of UNHCR’s HELP pages or contact your closest UNHCR country office.