Welcome to the “Help” website run by UNHCR, the UN Refugee Agency. Here, refugees and asylum-seekers can find information about their rights, obligations and the services available to them in Slovakia.
On this website you will be able to find information about:
- Arriving from Ukraine
- Are you under 18 years old?
- Cash Assistance
- Kindergartens and schools
- Where to find assistance and services
- Living in Slovakia
- Voluntary return
- Report misconduct
- About UNHCR
- Contact UNHCR
11 November 2022: UNHCR with UNICEF Slovakia launched Digital Blue Dot: Slovakia – Blue Dot Hub
10 November 2022: Registration for one-time Winter Cash Assistance is extended until 18 November (for new arrivals) and until 23 November (for those who are already in UNHCR database, but need to update their information). Please bring with you: (i) Temporary Protection document [odídenec]; (ii) Passport; (iii) Slovak telephone number; (iv) Ukrainian identification/tax number; (v) Birth certificates of your children; (vi) Slovak Bank account (IBAN) number (if you have one). Please note that children must be present at registration. If you, however, need to update only your phone number(s) or a bank account number, there is no need for the whole family to come. Head of household is sufficient. Also, please note that if you already have up-to-date information in UNHCR database, you will receive the Winter Cash Assistance automatically and you do not need to approach the registration sites.
29 September 2022: ALERT: Fraudulent calls detected! If an unknown caller demands your payment card details and/or internet banking data, or your login details and password, do not provide them under any circumstances! Please do not hesitate and report the matter to the Police (Phone Number: 158). UNHCR would never request any form of payment or ask about bank account details. All UNHCR services are free.
11 August 2022: UNHCR Slovakia launched its official TELEGRAM channel: t.me/unhcr_slovakia