Welcome

UNHCR Romania - the UN Refugee Agency, created this website for refugees, asylum-seekers, stateless persons and people displaced from Ukraine.

In case of urgent need: emergency services numbers:

▸ General number for emergency services: 112
▸ Ambulance: 112
▸ Police: 112
▸ Firefighters: 112
▸ Emergency number for child protection services: 119

UNHCR Romania helpline: 📞 +40 723 653 651

  • To access reliable and up to date information on services and assistance
  • To report a complaint or provide feedback
  • Opening hours: 09:00–17:00 (Monday to Friday)

Government platform: https://protectieucraina.gov.ro/

UNHCR Service Advisor: https://romania.servicesadvisor.net/en

Are you fleeing from Ukraine?

Are you an asylum-seeker, refugee, beneficiary of subsidiary protection, beneficiary of tolerated status, or a stateless person in Romania (not coming from Ukraine)?

Are you looking for information about UNHCR in Romania, or do you want to report misconduct?