Contact us

You can contact UNHCR Romania via the following channels:  

  • Hotline:📞 +40 723 653 651 (available 24/7
  • Email: [email protected] 
  • Telegram:
  • Due to the Covid-19 pandemic context, please contact us by telephone to schedule a visit to the UN House (adress: bld: Primaverii, no48A, Bucharest) 

UNHCR provides a trusted, respectful, and inclusive environment where you should feel safe. 

Anyone with questions, concerns, complaints, or suggestions is welcome to contact UNHCR. Anyone with concerns or suspicions about possible misconduct by UNHCR or UNHCR’s non-governmental partners, regardless of that person’s position, should report it immediately. 

How can you report misconduct? 

In case of misconduct, you can contact UNHCR’s Inspector General’s Office based in UNHCR Headquarters in Geneva, Switzerland by:

(Note: Please mark all mail and email as CONFIDENTIAL) 

To contact UNHCR for any other request, including for individual support and assistance,
you can call phone number: 📞 +40 723 653 651  or email: [email protected].