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UNHCR Hungary - Help for refugees and asylum-seekers

UNHCR, the UN Refugee Agency created this website for refugees, asylum-seekers, and stateless persons.

🆘 In case of urgent need: emergency services – toll-free phone numbers: 🆘

▸ General number for emergency services: 112
▸ Ambulance: 104
▸ Police: 107
▸ Firefighters: 105

❗️ UNHCR Refugee helpline, toll-free: +36 80 984 583 ❗️
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To access reliable and up-to-date information on services and assistance
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To report a complaint or provide feedback
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Opening hours: 08:00 – 17:00 (Monday to Friday)


Are you fleeing from Ukraine?

If you are coming from Ukraine, you may be eligible to Temporary Protection. Click here for more information on Temporary Protection and how to apply. If you are under 18 years old, you can find important information here.

For information on exiting Ukraine, please click here. Please note that UNHCR Hungary is not in a position to advise on the law of Ukraine or the practice of Ukrainian authorities.

Protection for arrivals from Ukraine: if you are coming from Ukraine, members of the Charity Council, UNHCR, local and international organisations can help you, click here for more information. The information materials provided by the asylum authority of Hungary can be found on their official website in Hungarian, English, and Ukrainian.

You can also find more information on arriving in Hungary, services, and other key questions on our WhatsApp chatbot. Follow this link to start chatting with this automated service or text “Hello” to +36 1 445 3676. You may also wish to follow UNHCR Hungary on Telegram for useful updates. You may contact the UNHCR Refugee Helpline Toll-Free number: 0680984583 (Monday-Friday from 8am to 5pm), and you can contact UNHCR in Hungary through the following email address: [email protected]. You may also contact UNHCR Hungary on Facebook.

If you are looking for information about traveling to the European Union and how you can stay in different countries, you can consult this website.

If you are looking for information on the US, Canada, the UK and other countries outside of the European Union, you can find other sources of information here.

This is not a complete list of available support, and while it is not guaranteed that support can always be provided, the organisations will do their best to assist you.

🛑 If you think you or someone you know is in danger of being trafficked or taken somewhere against their will to work or other purposes, you can call the European emergency number 112. 🛑


Are you a refugee, asylum-seeker, or stateless person in Hungary, not coming from Ukraine?

Please see the below pages for information.

➡️ Where to find help and information?

➡️ How to seek asylum in Hungary?

➡️ Living in Hungary

➡️ Statelessness

➡️ Family reunification


Looking for information about UNHCR in Hungary, or want to report misconduct?

➡️ About UNHCR in Hungary

➡️ UNHCR Hungary website

➡️ UNHCR Central Europe website

Feedback and comments for UNHCR

➡️ Reporting Sexual Exploitation and Abuse


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