Attention! All services and assistance of UNHCR and its partners are free of charge!
If you are thinking about leaving Lebanon, here are steps to consider before you travel: Know Before You Go
?For latest information on available services inside Syria, check Syria is home
This page provides you and your family with some additional information you may need if you are planning to return to Syria.
If you are considering returning to Syria:
- Prepare your family: Discuss your plans together. Share and write down important contacts.
- Pack essentials: Keep important documents with you (IDs, passports, civil and education documents and medical records for your family members related to treatment for NCDs, pregnancy card, vaccination records). Bring medicine, water, food, warm clothes, and any special items.
- Be alert to explosive objects. If you see a suspicious object: (1) STOP, (2) do not approach, (3) do not touch, (4) call Lebanese Mine Action Center at 05956143.
- Avoid misinformation: Check information on official border crossing points on HELP Lebanon.
- Find UNHCR services and community centers in Syria: Syria is Home
- Explain to your children what is happening in a way they understand. Make sure they know (1) their name, (2) your names, (3) your phone number.
As the situation is changing rapidly, stay informed by:
- Checking this page for updates
- Checking the General Security Office (GSO) website: www.general-security.gov.lb/ar/posts/32,
For individuals counselling and support, contact UNHCR:
- Call 0472611
- Message the Online Contact Form: help.unhcr.org/lebanon/contact-us



