Contact Us

For information about UNHCR’s services and assistance in Lebanon, we invite you to first consult this website.

Please note that registration appointments, including new arrivals and adding family members, are not processed through the Online Contact Form. For information on how to book an appointment with UNHCR, please visit the Registration page.

Please note that UNHCR no longer provides direct support in education, including school-related requests, therefore requests cannot be submitted through the Online Contact Form. To learn more about accessing Formal basic education, University and scholarship opportunities, or Technical and Vocational Education and Training please visit Access to Education. 

Please note: UNHCR does not register Lebanese nationals displaced within Lebanon. UNHCR also does not facilitate third country resettlement for Lebanese nationals displaced within Lebanon. 

For questions related to cash or food assistance from WFP, please call the WFP hotline at 1526 (Monday to Saturday from 8:00 am to 7:00 pm). You can also visit WFP’s Maaloumat website for trusted information on WFP’s services and assistance in Lebanon and to receive WFP’s latest updates.

If you did not find the answers you were looking for, you may:

  1. Contact us through the form below,
  2. Call the National Call Center at 📞04726111, Monday to Friday, from 8 AM to 5 PM,
  3. Visit a Community Development Center (for more information: click here),
  4. Speak to a trusted Outreach Volunteer, Education Community Liaison, or community group in your area,
  5. Contact a UNHCR partner help desk, hotline, or field staff,
  6. Submit your message through a Complaint Box at a UNHCR Reception Center (not for urgent and sensitive issues).

UNHCR keeps a record of all claims reported to us. You do not need to report a question or concern more than once.

Any information you share with us will be treated confidentially.

By submitting this form, you consent to UNHCR processing its contents and any attachments in order to respond to your question or concern. If necessary, UNHCR may share the content of your message with trusted partners so they can support you.

To know more about how UNHCR processes personal data of refugees in Lebanon, including your rights, please click here “Processing of Personal Data by UNHCR”.

To write to us, please complete this form.  

You can watch this brief tutorial video to know how to submit it.







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