For information about UNHCR’s services and assistance in Lebanon, we invite you to first consult this website.
Registration appointments, including new arrivals and adding family members, are not processed through this form. For information on appointments with UNHCR, visit the Registration page.
UNHCR no longer provides direct education support and cannot process education claims through this form. For information on education, visit the Access to Education page.
For questions related to cash or food assistance from WFP, call the WFP hotline at 1526 (Monday to Saturday, 8 AM – 7:00 PM) or visit WFP’s Maaloumat website for trusted information.
If you did not find the answers you were looking for:
- Contact us through the form below
- Call the National Call Center at 📞04726111, Monday to Friday, 8 AM to 5PM
- Visit a Community Development Center
- Speak to a trusted Outreach Volunteer
- Contact a UNHCR partner help desk, hotline, or field staff
- Submit your message through a Complaint Box at the UNHCR Case Processing Center (not for urgent and sensitive issues).
UNHCR keeps a record of all claims reported to us. You do not need to report a question or concern more than once.
Your information will be kept confidential.
By submitting this form, you consent to UNHCR processing its contents and any attachments in order to respond to your question or concern. If necessary, UNHCR may share the content of your message with trusted partners so they can support you.
To know more about how UNHCR processes personal data of refugees in Lebanon, including your rights, visit Processing of Personal Data by UNHCR.
To write to us, please complete this form. You can watch this brief tutorial video to know how to submit it.