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UNHCR and WFP have developed a series of videos to explain the process!

Watch the first video, How to check your balance.

Watch the second video, How to withdraw your cash.

Watch the third video, How to identify and change your PIN code.

Watch the fourth video, What to do if you face any issues with you Red card or Pin code.

You can find more information on cash assistance in Lebanon, and the full series of videos, by clicking here.

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Please be informed that UNHCR’s National Call Center is closing at 12:00 pm on Friday, 14 June and will be closed on Monday, 17 June for Eid el Adha. We wish you a peaceful holiday.

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This scholarship is available to university students from non-EU countries who are affected by armed conflict and violence and are in a vulnerable situation concerning their human, economic, and social rights. The scholarship covers the 2024-2025 academic year and includes tuition for a transition course (which includes Spanish and Catalan language and Human Rights courses) as well as comprehensive support.

🔍Eligibility criteria:

• Be a refugee or in a refugee-like situation, as defined by UNHCR.

• Be in a vulnerable situation regarding human, economic, and social rights, with supporting evidence.
• Have no prior knowledge of Spanish or Catalan.
• Be aged 26 or younger at the application deadline.
• Have completed university studies or hold a degree that allows access to a University of Barcelona master’s degree or the last two years of a University of Barcelona-specific bachelor’s degree.
• Apply for admission to a University of Barcelona master’s program or the last two years of a bachelor’s program, excluding affiliated centers and degrees in Medicine, Dentistry, Pharmacy, and Psychology.
• Demonstrate a commitment to social justice.

📅 Deadline for submission of applications: 12 June 2024 at midnight (CEST).

📌You can find the call details and application form here. Send the application form and supporting documents directly to the University of Barcelona at: [email protected].

📩 Apply today for a brighter future!

UNHCR is not directly affiliated with this opportunity and does not administer applications or oversee admission processes.

For trusted sources of information on services and assistance in Lebanon, visit UNHCR HELP Lebanon.

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Fraudsters pretending to be WFP are circulating a fraudulent link on WhatsApp trying to collect your personal information.

WFP and UNHCR have not sent any link to collect your information. Do not share it, click on it, or input any personal details into unknown websites.

Your personal information and identity documents should always be kept safe and confidential. If you are unsure if a message is fraudulent or if you have been a victim of fraud, call WFP at 1526 or UNHCR at 04726111.

Remember: all humanitarian assistance is always free of charge.

For general information on services and assistance in Lebanon or to message UNHCR, visit HELP Lebanon.

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Due to reduced global funding, UNHCR will reduce healthcare coverage for persons known to UNHCR. Limited funds will be prioritized for interventions that are likely to have the greatest impact for patients.

As of 1 June 2024, the following changes will be introduced:

• Persons known to UNHCR in need of hospitalization care (other than deliveries) will pay an increased percentage of the hospital bill. This includes the initial admission fee of 100 USD, plus 40% of the remaining hospital bill. For example, if the total bill for admission is USD 1,000, you will now pay an initial 100 USD + 360 USD (40% of the remaining USD 900).
• Only deliveries (at 50% of total cost), neonatal, and pediatric care and imminent threats to life or limb will be supported. All other healthcare, including elective care and support for chronic conditions, will no longer be supported.
• Maximum support for high-cost medical interventions will be reduced.
• UNHCR will only provide healthcare coverage to those that seek treatment at UNHCR-contracted hospitals. Patients seeking services outside of the UNHCR network will not be covered, even under emergency situations. 

Contact NEXtCARE at 📞01504020:

• If you need emergency healthcare and face difficulties being admitted to hospital,
• To seek approval for UNHCR coverage of your hospital care,
• To know which hospitals, provide services supported by UNHCR,
• If you have a refugee certificate or barcode but the hospital says your case is not covered by UNHCR,
• For information on child delivery fees per hospital, or
• To report an issue during your stay in hospital.
• For information on access to primary healthcare services and hospitalization, visit the Health page of the HELP Lebanon website at help.unhcr.org/Lebanon.

Remember: all UNHCR and NEXtCARE services are ALWAYS free-of-charge. You are only required to pay contracted hospitals for your share of your hospital bill.

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If you receive cash assistance from UNHCR or WFP, you can now withdraw your cash assistance from 10 new BoB Finance branches. (7 in Bekaa, 2 in the South & 1 in the North)

Click here to find the nearest cash withdrawal points.

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Please be informed that UNHCR’s National Call Center is closing at 12:00 PM on Friday 3 May and will be closed on Monday 6 May for Easter.

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Please be informed that UNHCR’s National Call Center will be closed on Wednesday 1 May for Labor Day.

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Stay alert to protests, roadblocks, or other restricted movement in your area in the coming days and avoid large gatherings. Remember that you are best placed to make a decision about your own safety and surroundings. UNHCR services remain open during regular business hours unless otherwise announced. 

For information about available services and assistance in Lebanon, visit Help Lebanon.  

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If you need to visit a doctor for an acute or chronic illness, to vaccinate your children, for antenatal and postnatal care, family planning, or access to any other primary healthcare service, you can consult the list of supported Primary Healthcare Centers on the HELP Lebanon website.

At these PHC centers, you benefit from reduced consultation costs and medications. Vaccines are provided free of charge. You have the option to call in advance to schedule an appointment or visit the PHC center during its operating hours.

For lists of centers in your area visit the ‘Access to Healthcare’ page.