📣This message is shared through UNHCR’s WhatsApp communication📣
If you are having difficulty navigating the National Call Center’s new automated system, remember:
UNHCR has created step-by-step guidance available on HELP Lebanon.
Find support to:
- Verify your identity
- Navigate the Main Menu for all services
- Make an appointment or submitted a request for your UNHCR file
- Find Protection Services
Familiarize yourself by watching this video. You can watch a second tutorial video on verifying your identity here. ⬇️
You can also contact UNHCR online or visit a community center.
Find information on services on HELP Lebanon and through the UNHCR WhatsApp Channel.
