Find the latest news and updates in Jordan here. For more information, you can visit other pages of this website or follow UNHCR accounts in Jordan on Facebook
Important notice for all refugees in Jordan
We have become aware of a rumor claiming that new registration with UNHCR is now open. This is wrong.
Please be informed that the government has suspended new registrations with UNHCR in Jordan back in 2019. This remains unchanged.
Should any updates occur, UNHCR will communicate them directly through its official channels.
We strongly encourage you not to believe any rumours and to always verify information through UNHCR’s official communication platforms, including Facebook, WhatsApp, and the UNHCR Helpsite, to ensure you receive accurate and reliable updates.
Higher Education Opportunity for Refugees in Jordan to pursue higher education in the United States
World University Service of Canada (WUSC) is now accepting applications for its 2026-27 cohort for refugee students in Jordan to pursue higher education in the United States.
Application deadline: 13 October 2024
Important update for all refugees regarding booking renewal appointments
UNHCR is pleased to announce that the automated IVR (Interactive Voice Response) system now allows you to book an appointment to renew your Asylum-Seeker Certificate.
Refugees living outside the camps with expired certificates, those expiring within a month, or those needing to add newborns should contact the UNHCR Helpline at 064008000 to book an appointment through the IVR.
Starting 01 September 2024, this will be the only way to book renewal appointments for refugees outside the camps.
It’s crucial to keep your Asylum-Seeker Certificate or Proof of Registration valid to avoid issues with accessing services like school enrollment, accessing health care in public hospitals, withdrawing cash assistance, or renewing your MOI Service Card.
Expired certificates may prevent you from accessing these services.
Important reminder to all refugees in Jordan about ensuring the validity of asylum documents
UNHCR would like to stress the importance of maintaining valid documentation. Please ensure that your Asylum- Seeker Certificate or Proof of registration is valid to avoid facing any difficulties in accessing services from UNHCR or the Government.
If you have an expired or one month to expiry Asylum-Seeker Certificate or Proof of Registration, please call UNHCR using the numbers below to request a renewal appointment. Ensure you visit the UNHCR registration centers on your appointment date to renew your certificates.
- For all urban residents, please call the UNHCR Helpline: 064008000
- For camp residents, please contact the below hotlines:
- Zaatari Refugee Camp: 0798792501
- Azraq and Emirati Jordanian Refugee Camps: 0798391218