Announcements

GENERAL INFORMATION

Please be informed that the opening hours of the UNHCR’s Reception Center in Jakarta will be adjusted on the following day:

Tuesday, 15 July 2025: CLOSED due to Internal Agenda.
Friday, 18 July 2025: CLOSED due to Internal Agenda.
Friday, 25 July 2025: CLOSED due to Internal Agenda. 

During the above periods, UNHCR and partners can be contacted via the channels listed in Contact us.

All services provided by UNHCR and partners are free of charge

Please maintain the WhatsApp number you have provided to UNHCR as we will use this number to contact you for updates on your case and to share important information. If your WhatsApp number changes, please notify UNHCR immediately.

LATEST UPDATES AND OPPORTUNITIES

Entrepreneurship Survey Form

30 June 2025

UNHCR Indonesia is currently building a database on refugee-led entrepreneurship. The information collected will be used to better understand the entrepreneurial potential within refugee communities, current practices, and the challenges faced by refugee entrepreneurs to better advocate for an improved access to opportunities for refugees. Participation is entirely voluntary, but your input will significantly contribute […] ➞

Launch of New KOBO Online Inquiry Form

05 June 2025

Please be informed that: Hotlines    Jakarta/surrounding areas   Field Locations Please note that the above Hotline numbers are reserved solely for the designated purposes and are NOT an inquiry channel about individual case processing.  All services provided by UNHCR, and partners are free of charge. If you have witnessed fraud or corruption, or if you […] ➞

Information on the US Resettlement Program

05 February 2025

The United States Government has announced the suspension of the U.S. Refugee Admissions Program (USRAP). The suspension will impact refugee travel (for those already approved) and case processing (for those waiting for their RSC Asia Pre-screening, USCIS interview or their USCIS decision). UNHCR is awaiting further guidance from the U.S. government regarding the impact of this new order on […] ➞