Help Indonesia / Solutions / Voluntary Repatriation

Voluntary Repatriation

Voluntary repatriation is when you return home to your country of origin after making a free and informed decision to return. When you voluntarily repatriate home, you will no longer be a refugee or an asylum seeker, as you will have chosen to return to the protection of your own government.   

If you are considering returning to your country of origin, please contact UNHCR through KOBO Online Inquiry Form or email at [email protected]. 

UNHCR will schedule you for counselling to explain the process and provide you with available information on your country of origin. During the counselling, UNHCR will ensure the following:  

  • Your choice to return is voluntary.  
  • You are well-informed about the situation in your country. 
  • There are no significant security or protection concerns in your intended location of return. 
  • Your entire family has considered return and children and other dependents are included in your return or are in an appropriate care arrangement. 
  • Any specific needs or heightened risks are shared with UNHCR so any appropriate and available support during and/or after return can be provided. 

In Indonesia, UNHCR and IOM work together to assist refugees and asylum seekers to voluntarily return to many countries of origin. This program is called the Assisted Voluntary Return and Reintegration (AVRR) program. If you wish to return to a country that is not included under the AVRR program (including Palestine, Syria, Libya, Yemen, Eritrea, Sudan, and Myanmar), you must finance your return on your own. These returns are considered to be “self-organized”.   

Under the AVRR program, UNHCR provides individuals interested in return with information to help ensure decisions are well-informed, assesses whether return is voluntary, and answers any questions you may have. Once completed, UNHCR refers you to IOM to continue with your travel arrangements. 

IOM will then meet with you to provide the following assistance: 

  • Pre-departure support, including counselling, medical assessment, and support to obtain travel documentation 
  • Accommodation during the return process 
  • Transport, including domestic and international flights as needed 
  • Support with formalities to enable your exit from Indonesia 
  • Transit and reception assistance depending on the route 
  • Post-arrival assessment and support  

 In order to initiate a request for AVRR, please contact either IOM or UNHCR: 

For further information on the AVRR programme, please visit https://indonesia.iom.int/id/penempatan-ke-negara-ketiga-dan-pemulangan-secara-sukarela 

The AVRR program is unable to support returns to Palestine, Syria, Libya, Yemen, Eritrea, Sudan, and Myanmar due to the continued instability in those countries. Refugees and asylum seekers who wish to return to these countries must purchase your own flight tickets. UNHCR will support by providing you with information about your country of origin and will assist you to obtain an exit clearance from the Government of Indonesia.  

UNHCR Position on Returns 

Following the August 2021 events in Afghanistan, UNHCR issued a non-return advisory calling on States hosting Afghans to suspend the forcible return of Afghan nationals to Afghanistan. While UNHCR has made clear that those who do not wish to return to Afghanistan should not be forcibly returned, UNHCR respects and supports the decision of individual Afghans who wish to return home.

If you are considering return to Afghanistan, you and members of your family should ensure that you have adequate information about the condition in your intended destination in Afghanistan. Please seek information on safety/security, the extent to which key services – including education and health – are available and accessible, economic opportunities, and other factors that are important to you and your family before making a decision on whether or not you wish to return to Afghanistan.

 

Assistance available for refugees who return to Afghanistan  

UNHCR has a special program to support the reintegration of refugees who wish to return to Afghanistan through cash stipends that you receive upon arrival and after you have settled. This is only available to registered refugees who return voluntarily and meet the following criteria:

  • Single female
  • Female-headed households
  • Households with members with disabilities
  • Households headed by an older person (60+ male & female)
  • Single older person (60+ years old male and female)
  • Families with pregnant women
  • Families who have a member(s) with life threatening health issues
  • Unaccompanied and separated children
  • Vulnerable family experiencing loss/passing of a family member during return/deportation journey from a neighboring country
  • Persons with heightened protection risk

In order to be eligible for UNHCR assistance in Afghanistan, you must first approach UNHCR Indonesia to be processed and issued with a Voluntary Repatriation Form (VRF). The VRF must be readable. If the document is faded or cannot be read, please obtain another copy before leaving Indonesia. Please make sure to avoid damaging/losing your VRF. 

You will access the assessment and assistance process at the UNHCR Office in Kabul. Upon arrival in Afghanistan, you should contact UNHCR using the following hotline numbers:

0791990225, 0790691746, and 0704996168 (available on all working days, Sunday to Thursday, from 7:45 a.m. to 4:15 p.m.).

Those who meet the above criteria and completion of registration process will receive a one-time multipurpose return cash grant upon arrival as follows:

  • AFN 11,500 per household, regardless of family size.
  • And a top-up of AFN 2,300 per household only for persons with disabilities and women‑headed households.
  • Cash assistance will be transferred via HesabPay prepaid card. Cash grants will be credited instantly after registration and issued at the reception center.
  • In addition, returnees will receive basic health care, vaccination, overnight accommodation, protection counseling, mine risk education, child-friendly spaces, and malnutrition screening.

Please note that all information you provide, including your name, contact number, address as well as queries and feedback will be treated confidentially.