UNHCR Indonesia - Help for refugees and asylum-seekers

Please be informed that UNHCR Reception Center is closed from 16 – 18 August 2023 due to an internal agenda and National Holiday. Reception Center is open again on Monday, 21 August 2023.

As of 15 August 2022, Please submit individual inquiries and requests for in-person counselling appointments to UNHCR Indonesia through our new KOBO form, accessed here: unh.cr/62c2a30b5. All in-person counselling with UNHCR Indonesia is by appointment only. For more information, see the announcement for the new appointment system

Welcome to Indonesia’s ‘HELP’ website run by UNHCR, the UN Refugee Agency. Asylum seekers and refugees who are registered with UNHCR Indonesia can benefit from certain services provided by UNHCR and its partners. You can also find out about what services the Government of Indonesia provides or refugees have a right to access.

Find information on registration, resettlement, legal support, and other services available to you:

Asylum in Indonesia
How to register with UNHCR
Refugee Status Determination (RSD)
Health Assistance
Education assistance
Support for those experiencing violence
Reporting misconduct related to UNHCR

UNHCR Virtual Town Hall on Solutions – 23 Mar 2023

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