Contact us
Emergency line
If you are facing an emergency, such as arrest, violence, or another urgent protection concern, call or send an SMS to: +213 661 69 68 41
Calls are answered by UNHCR staff from Sunday to Thursday, 8:30 AM to 4:30 PM.
Outside these hours, you will hear an automatic message in Arabic, French and English. You will be asked to send an SMS. If you cannot send an SMS, you can leave a voice message.
UNHCR will review all messages and contact you if follow-up is needed.
UNHCR information line
For information about: Asylum procedures and UNHCR services
Open from Sunday to Thursday, 9 AM to 1 PM
UNHCR Registration
For new asylum applications. Read more about which information to include in your application here.
UNHCR Protection
For questions about: Protection concerns and UNHCR services
UNHCR Algeria Office
You can visit the UNHCR office during opening hours, Sunday to Thursday from 8:30-16:00, for appointments and other services.