Welcome

UNHCR Romania - the UN Refugee Agency, created this website for refugees, asylum-seekers, stateless persons and people displaced from Ukraine.

🆘 In case of urgent need: emergency services numbers: 🆘

▸ General number for emergency services: 112
▸ Ambulance: 112
▸ Police: 112
▸ Firefighters: 112
▸ Emergency number for child protection services: 119

☎️  Government hotline: 021 345 67 89

🕒 Opening hours: 08:00 – 16:00 (Monday to Friday)
📝 To report a complaint or provide a feedback
ℹ️  To access reliable and up-to-date information on services and assistance


🌐  Government platform: https://protectieucraina.gov.ro/

🌐 UNHCR Service Advisor: https://romania.servicesadvisor.net/en

Are you fleeing from Ukraine?

Are you an asylum-seeker, refugee, beneficiary of subsidiary protection, beneficiary of tolerated status, or a stateless person in Romania (not coming from Ukraine)?

Are you looking for information about UNHCR in Romania, or do you want to report misconduct?