If you are coming from Ukraine, you may be eligible for Temporary Protection. Click here for more information on Temporary Protection and how to apply (in Ukrainian language).
If you do not have a place to stay in Slovenia, the Government Office for Support and Integration of Migrants may provide you with accommodation. Click here for more information on this (Ukrainian language).
If you are not residing in one of the government run accommodation centers and do not have financial means to support yourself, you may be eligible for the government financial aid and/or a rent subsidy. For more information on how to apply and other types of government support, please click here (Ukrainian language).
The primary government body responsible for providing support and protection to people coming from Ukraine is the Government Office of Support and Integration of Migrants (English language). You can contact them via the links below:
- Address: Cesta v Gorice 15, 1000 Ljubljana
- Tel: +386 1 200 84 45
- Website: www.gov.si/en/state-authorities/government-offices/government-office-for-the-support-and-integration-of-migrants (Slovenian, English, Hungarian and Italian language)
- Email: [email protected]
- Email specifically for refugees coming from Ukraine: [email protected]
If you wish to return to Ukraine voluntarily, you need to withdraw your Temporary Protection status and inform the relevant Administrative Unit that issued you the status. If you were receiving any financial aid and/or rent subsidy, you need to inform the Government Office of Support and Integration of Migrants. More information on the voluntary return to Ukraine as a Temporary Protection holder can be found here (Slovenian language). For information on voluntary return, if you are an asylum seeker, a refugee, a migrant or your asylum application was rejected, please visit our Voluntary Return page (English language).
Ukraine is home online platform
Did you go abroad to seek safety? Check Ukraine is Home platform for information on the right to continued stay in the host country, visits to Ukraine and how they affect temporary protection for over 20 European countries. If you consider returning home, the platform provides information on available assistance and opportunities in Ukraine.
In the “FAQ by countries” – “Slovenia” section, you can find information about your right to continued stay and access to services in Slovenia, short and extended stay in Ukraine and how it affects your temporary protection status and assistance. If you consider returning to Ukraine permanently, you can also find information about administrative procedures that you need to complete in Slovenia before your departure.
Where to get help?
You can find the contact details of the organizations supporting people arriving from Ukraine below.
Legal information ⬇
Non-governmental organization PIC – Legal centre for the protection of human rights and the environment can provide you with free legal information about the temporary protection and asylum in Slovenia and help you file the temporary protection or other applications. They can also consult you on issues related to integration, such as education, employment, healthcare, family reunification, etc.
- Address: Metelkova 6, 1000 Ljubljana
- Tel: +386 51 681 181 or +386 1 521 18 88 or +386 069 707 150
- Website: Temporary protection – PIC (Slovenian and Ukrainian languages)
- Email: [email protected]
Psycho-social support ⬇
You can receive free psycho-social support from the following organizations specialized to provide support to asylum seekers and refugees:
Emma Institute – Center for Victims of Violence can assist you, if you think you might be a victim of Gender Based Violence (GBV), or if you would like to receive Mental Health or Psychosocial Support (MHPSS).
- Free helpline: 080 21 33
- Tel: +386 1 425 47 32
- Website: zavod-emma.si (Slovenian language)
- Email: [email protected]
Slovene Philanthropy can assist you with orientation information, with finding accommodation and support with integration.
- Address: Cesta Dolomitskega odreda 11, 1000 Ljubljana
- Tel: +386 1 430 12 88
- Website: www.filantropija.org/about-us/ (Slovenian and English language)
- Email: [email protected]
SOS Helpline for women and children survivors of violence runs a shelter for women and children, victims of violence, a hotline, and self-help groups for women experiencing violence:
- Free helpline: 080 11 55 (Slovenian, English, Croatian, Bosnian, Serbian, Albanian language)
- Website: drustvo-sos.si (Slovenian language)
- Email: [email protected]
DNK – Association for nonviolent communication provides programs for people experiencing violence, as well as for perpetrators of violence:
- Address: Vojkova cesta 1, 1000 Ljubljana and Vojkovo nabrežje 10, 6000 Koper
- Tel: +386 1 4344 822, +386 31 770 120 (Ljubljana) or +386 5 6393 170 (Koper), +386 31 546 098 (Koper)
- Website: www.drustvo-dnk.si/en (Slovenian and English language)
- Email: [email protected] or [email protected] (Koper)
If you live outside Ljubljana, we suggest you to contact your local Center for Social Work. They will refer you to a local organization providing psycho-social or other support.
You can find the list of all Centers for Social Work here (Slovenian language).
Support on trafficking in human beings ⬇
Caritas Slovenia offers crisis accommodation and safe accommodation to victims of trafficking in human beings.
- Address: Kristanova ulica 1, 1000 Ljubljana
- Helpline: +386 1 300 59 62 or (emergency contact) +386 31 470 151 (Slovenian, English language)
- Website: Pomoč žrtvam trgovine z ljudmi in preventiva – Slovenska karitas (Slovenian language)
- Email: [email protected]
Društvo Ključ – Center for fight against Trafficking in Human Beings if you think you might be a victim of trafficking, Društvo Ključ can provide accommodation, psychosocial counselling and reintegration:
- Free helpline: 080 17 22 (Slovenian language)
- Website: drustvo-kljuc.si (Slovenian language)
- Email: [email protected]
Slovene Philanthropy provides information and counselling on risks of trafficking in human beings to migrants, asylum seekers and refugees.
- Address: Cesta Dolomitskega odreda 11, 1000 Ljubljana
- Tel: +386 1 430 12 88
- Website: www.filantropija.org/about-us/ (Slovenian and English language)
- Email: [email protected]
More detailed information with helpful links can be found on the government website in English or Slovenian.
Integration support ⬇
If you have questions regarding employment, education, healthcare, finding accommodation or access to services, as well as other integration issues, you can turn to Slovenska Filantropija – Association for Promotion of Volunteering.
- Address: Cesta Dolomitskega odreda 11, 1000 Ljubljana
- Tel: 01 430 12 88
- Website: www.filantropija.org/about-us/ (Slovenian and English language)
- Email: [email protected]
Other organizations, like Slovenian Red Cross or Caritas Slovenia, might be able to help with integration issues in your region.
Slovenian Red Cross
- Address: Mirje 19, 1000 Ljubljana
- Tel: +386 1 24 14 300
- Website: www.rks.si/sl/English (Slovenian and English language)
- Locations of regional Red Cross associations across Slovenia (Slovenian language)
- Email: [email protected]
Caritas Slovenia
- Address: Kristanova ulica 1, 1000 Ljubljana
- Helpline: +386 1 300 59 62 or (emergency contact) +386 31 470 151 (Slovenian, English language)
- Website: Pomoč žrtvam trgovine z ljudmi in preventiva – Slovenska karitas (Slovenian language)
- Locations of regional Caritas organizations across Slovenia (Slovenian language)
- Email: [email protected]
Emergency and other helpful services ⬇
- You can call the Police by dialing 113.
- To contact the Medical Emergency services in Slovenia – dial 112.
- To contact the Fire Department in Slovenia – dial 112.
- To report a missing child dial the European telephone number for reporting missing children: 116 000.
If you need support related to you employment status or need legal advice related to your employment contract, you can reach out to
Delavska svetovalnica – Counselling Office for Workers
- Address: Dalmatinova 4, 1000 Ljubljana
- Free helpline: 01 43 41 293 or 080 14 34 (Slovenian, English, Croatian, Bosnian, Serbian language)
- Website: www.delavskasvetovalnica.si (in Slovenian language)
- Email: [email protected]
If you are experiencing human rights violations or discrimination, you can seek help with
Amnesty International Slovenia
- Address: Dunajska cesta 5, 1000 Ljubljana
- Tel: +386 1 426 93 77
- Website: www.amnesty.si (Slovenian language)
- Email: [email protected]
If you are struggling financially could benefit from a humanitarian donation, you can approach Slovenian Red Cross and Slovenian Karitas. SRC also helps with issues of family reunification, while Caritas offers crisis accommodation and safe accommodation to victims of trafficking in human beings.
Slovenian Red Cross
- Address: Mirje 19, 1000 Ljubljana
- Tel: +386 1 24 14 300
- Website: www.rks.si/sl/English (Slovenian and English language)
- Email: [email protected]
Caritas Slovenia
- Address: Kristanova ulica 1, 1000 Ljubljana
- Helpline: +386 1 300 59 62 or (emergency contact) +386 31 470 151 (Slovenian, English language)
- Website: Pomoč žrtvam trgovine z ljudmi in preventiva – Slovenska karitas (Slovenian language)
- Email: [email protected]
If you are lesbian, gay, bisexual, transgender, intersex, queer, asexual or questioning your sexual or gender identity, you can reach out to Legebitra
- Address: Trubarjeva 76a, 1000 Ljubljana
- Tel: +386 1 430 51 44
- Website: legebitra.si (Slovenian language)
- Email: [email protected]