Information on healthcare access for asylum seekers and refugees in Slovenia.
Healthcare for asylum seekers
- Emergency medical assistance
- Treatment for illness or serious mental health conditions
- Emergency transport to medical facilities
- Emergency dental care
Urgent medical assistance
In life-threatening situations (at home, in traffic accidents, or elsewhere), call:
📞 112 (free of charge)
Healthcare system in Slovenia
Public healthcare services are provided through a network of institutions, including health centres, hospitals, pharmacies, and social care institutions.
Healthcare has three levels:
- Primary care: health centres and pharmacies
- Secondary care: specialist and hospital care
- Tertiary care: clinics and specialised institutions
Find a list of healthcare providers and pharmacies:
Health Insurance Institute of Slovenia (ZZZS)
(in Slovenian)
Health insurance for recognized refugees
If you have refugee status, you are entitled to compulsory health insurance, which provides full coverage.
You are included in the social security system automatically based on your status.
How to get your health insurance card
The Health Insurance Institute of Slovenia (HIIS) registers you and issues your card.
- You do not need to apply for your first card
- Registration is usually done by the Government Office for Support and Integration of Migrants
- You will receive your card by post within two weeks
- If you do not have an address, it will be sent to the Government Office
- You can use a temporary certificate until your card arrives
Finding and choosing a doctor
People with international protection can choose their own doctor:
- General practitioner (family doctor)
- Dentist
- Pediatrician (for children)
- Gynecologist (for women)
A non-governmental organization can help you choose a doctor.
Questions about health insurance?
Contact the Health Insurance Institute of Slovenia (HIIS):
Home – Health Insurance Institute of Slovenia
(in Slovenian and English)