Where to seek help in Slovenia as a refugee or an asylum seeker?

The below organizations provide services for refugees and asylum-seekers in Slovenia.

Please note that they might not be able to provide an immediate interpreter when you reach out but they will try to find an interpreter within a reasonable time to support you.

Legal information and information about the asylum procedure ⬇

Free legal help during the asylum procedure

At the first stage of the asylum procedure, you can get
free legal help from:

PIC – Legal Centre for the Protection of Human Rights and the Environment

They can help you:

  • Understand asylum procedures in Slovenia
  • Prepare and submit your application
  • Receive free legal representation

Contact PIC

  • Address: Metelkova 6, 1000 Ljubljana
  • Phone: +386 1 521 18 88 / +386 51 681 181 / +386 069 707 150
  • Email: [email protected]
  • Website: pic.si (Slovenian)

Emergency Services ⬇

Emergency phone numbers in Slovenia

Call these numbers in case of emergency:

  • Police: 113
  • Medical emergency (ambulance): 112
  • Fire department: 112
  • Missing child helpline: 116 000

Family reunification and restoring family links ⬇

If you want to reunite with your family, several organizations can help you with information and procedures.

The Slovenian Ministry of the Interior decides on family reunification applications.

Who can help you?

  • Slovenian Red Cross: information and family tracing
  • PIC – Legal Centre: legal advice and support
  • Slovene Philanthropy: information and assistance
  • IOM Slovenia: support with procedures

Contact details

Slovenian Red Cross

PIC – Legal Centre

Slovene Philanthropy

IOM Slovenia

  • Address: Dunajska cesta 5, Ljubljana
  • Phone: +386 1 434 73 51 (Mon–Fri, 10:00–16:00)
  • Email: [email protected]
  • Website:
    iom.int

More information

Visit the Family reunification page for detailed guidance: Family reunification for refugees in Slovenia

Psycho-social support ⬇

You can receive free psychosocial support from organizations that support asylum seekers and refugees.

Emma Institute – Centre for Victims of Violence

They can help if you:

  • Are a victim of violence (including gender-based violence)
  • Need mental health or psychosocial support

Contact:

Slovene Philanthropy

  • Information and orientation
  • Help finding accommodation
  • Integration support

Contact:

SOS Helpline (for women and children)

  • Safe shelter
  • Free helpline
  • Support groups

Contact:

DNK – Association for Nonviolent Communication

  • Support for people experiencing violence
  • Support for people who use violence

Contact:

  • Ljubljana and Koper
  • Phone (Ljubljana): +386 1 4344 822 / +386 31 770 120
  • Phone (Koper): +386 5 6393 170 / +386 31 546 098
  • Email: [email protected]
  • Website: drustvo-dnk.si

Support on trafficking in human beings ⬇

Support for victims of trafficking in human beings

If you think you may be a victim of trafficking, you can get free help and safe accommodation.

Karitas Slovenia

  • Crisis accommodation
  • Safe housing

Contact:

Društvo Ključ – Center for fight against trafficking in human beings

  • Safe accommodation
  • Psychosocial support
  • Reintegration support

Contact:

Slovene Philanthropy

  • Information on risks of trafficking
  • Counselling and support

Contact:

More information

You can find more details on the government website: Trafficking in human beings | GOV.SI (English and Slovenian).

Support for children ⬇

Support for children

If you feel distressed, unsafe, or need help, you are not alone.

You can ask for help from staff in the asylum centre.

Slovene Philanthropy

  • Advice and information
  • Support and referrals

Contact:

Emma Institute – Centre for Victims of Violence

  • Mental health support
  • Psychosocial support

Contact:

TOM – Helpline for Children and Youth

You can call to talk to someone and get support.

Contact:

  • Phone: 116 111 (Slovenian, English)
  • Website: e-tom.si

Support to LGBTIQ+ individuals ⬇

If you are lesbian, gay, bisexual, transgender, intersex, queer, asexual, or questioning your sexual orientation or gender identity, you can get support.

Legebitra

  • Information and counselling
  • Support for LGBTIQ+ persons

Contact:

SQVOT Living Room – Safe space

A safe space for LGBTIQ+ asylum seekers to meet others and receive support.

Opening time:

  • Every Tuesday, 15:00–17:00

Location:

  • Ljubljana Pride Association, Dunajska 10, Ljubljana

Contact:

 

Other Helpful Services ⬇

If you need help with work, contracts, or your rights, you can contact the organizations below.

Employment support

Delavska svetovalnica – Counselling Office for Workers

  • Employment rights
  • Work contracts
  • Problems at work

Contact:

Human rights and discrimination

Amnesty International Slovenia

  • Support in cases of human rights violations
  • Help with discrimination issues

Contact:

Legal support

PIC – Legal Centre for the Protection of Human Rights and the Environment

  • Legal procedures
  • Human rights issues

Contact:

Related information