Welcome

UNHCR Romania - UNHCR, the UN Refugee Agency created this website for refugees, asylum-seekers, and stateless persons.

🆘 In case of urgent need: emergency services numbers: 🆘

▸ General number for emergency services: 112
▸ Ambulance: 112
▸ Police: 112
▸ Firefighters: 112
▸ Emergency number for child protection services: 119

☎️  Refugee helpline: 021 345 67 89

🌐  Government platform: https://protectieucraina.gov.ro/

ℹ️  To access reliable and up-to-date information on services and assistance

📝 To report a complaint or provide a feedback

🕒 Opening hours: 08:00 – 16:00 (Monday to Friday)

On this website, you will be able to find information about: 

➡️ Where to seek asylum in Romania

➡️ Who to contact for different types of help 

➡️ Your rights and duties in Romania

➡️ How to contact UNHCR 

➡️ How to report misconduct

➡️ Information for children and young people arriving from Ukraine

➡️ Frequently asked questions  

➡️ Coronavirus (Covid-19)