FAQ
UNCHR cares about data protection and your right to privacy. We deleted your biometric data in line with our Policy on the Protection of Personal Data and Privacy (2022). This policy sets a high standard of personal data protection similar to international data protection frameworks, including those applied in the EU. According to this policy, UNHCR must delete your personal data when it no longer needs it for a specific purpose.
Since UNHCR’s financial assistance programmes for refugees from Ukraine in Romania ended, there is no longer any reason for UNHCR to keep your biometric data. UNHCR Romania has therefore deleted this data to protect your privacy and to discharge its duty.
UNHCR manages the personal data of refugees in line with our General Policy on the Protection of Personal Data and Privacy, which is aligned with international data protection standards. We may keep your biometric data for a limited time after a program has ended for auditing and accountability purposes. Protecting your privacy and safety remains our top priority.
No, it will not affect your legal status, rights and entitlements. The state authorities in Romania are responsible for registering and granting legal status to refugees from Ukraine present in their territory. Therefore, the deletion of your biometric data collected and held by UNHCR will not have any impact on your legal status and rights. It will also not affect other services that UNHCR or partners provide to refugees in Romania, for which biometric data is not needed.
Biometric records of refugees who were previously enrolled in Romania, and whose last recorded contact with UNHCR was in this country or in Ukraine were deleted.
UNHCR continues to retain biometric records of refugees who, despite their initial enrollment in Romania, have most recently enrolled with UNHCR in another country where UNHCR’s BIMS system is used. This is because their biometric records are still needed in order to provide them with protection and/or assistance in those countries.
UNHCR will continue to retain other personal data of these refugees, including biographical data and personal data related to assistance provided to them. This is for the purposes of audit, archive, and to the extent relevant, continuous provision of protection services to them.
For further information or to provide feedback please call the UNHCR helpline here: +40 723 653 651
For further information, please contact UNHCR Help page in Romania.