UNHCR Iasi Unit Closure

UNHCR has decided to close its office in Iasi starting from 22 December 2023 but remains committed to supporting refugees from Ukraine in Romania.
The Iasi and Neamt counties will be covered by the UNHCR Suceava Field Office, and through partnerships with local actors such as FONSS/Nicolina Centre and CNRR.
Vaslui and Bacau counties will be under the area of responsibility of the UNHCR Galati Field Office.

In 2024, UNHCR will continue actively engaging with local actors through various protection coordination mechanisms. UNHCR will also support information provision and engage in protection monitoring in the four counties affected by the office closure (Iasi, Vaslui, Bacau and Neamt) and other forms of assistance and interventions through its programmes and those of partners.

UNHCR will maintain communications with the refugee community via its national hotline, through organizing focus group discussions and by maintaining its feedback and complaint mechanisms. All new information will be posted in a timely manner on our Telegram channel and the Help webpage.

When will the UNHCR Office in Iasi close?

The office will close on 22 December 2023.

Why is UNHCR’s office in Iasi Closing?

UNHCR’s presence in Romania will change in 2024 but the office closure does not mean the response will end. UNHCR will continue to respond directly and through partners in the counties of concern.
The Iasi and Neamt counties will be the responsibility of the UNHCR Suceava Field Office.
Vaslui and Bacau counties will be under the area of responsibility of the UNHCR Galati Field Office.

Where is the closest UNHCR office to Iasi, Bacau, Vaslui or Piatra Neamt?

The closest UNHCR office to Iasi and Piatra Neamt is Suceava Office

  • Suceava: Mihail Sadoveanu 9A. Phone number: 0730295548. This is open 5 days a week (Monday-Friday) from 9:00am – 5:00pm. Closed on weekends.

The closest UNHCR office to Vaslui and Bacau is Galati Office

  • Galati: Strada Movilei 2-8, Galati. Phone number: 0724445274. This is open 5 days a week (Monday-Friday) from 9:00 am – 5:00 pm. Closed on weekends.

 

How will I be able to contact UNHCR in the future?

If you would like to contact UNHCR about it’s work and services, including any complaints or reports, you can use the following methods:

For sensitive complaints, such as the allegation of corruption, bribery, exploitation, fraud, sexual violence or sexual abuse or exploitation against UNHCR staff, you should write to this email address: [email protected]

You can also approach UNHCR at its offices or cash enrolment centers below:

  • Bucharest:At pavilion G5 ROMEXPO – Bulevardul Marasti 65-67. Phone numbers: 0724445293/40724745515 This is open 5 days a week (Monday-Friday) from 9:00 am – 5:00 pm. Closed on weekends.
  • Brasov:Strada Bogdan Petriceicu Hasdeu, no. 13, Brașov. Phone number: 0753393208.  This is open 5 days a week (Monday-Friday) from 9:00am – 5:00pm. Closed on weekends.
  • Galati:Strada Movilei 2-8, Galati.  Phone number: 0724445274. This is open 5 days a week (Monday-Friday) from 9:00 am – 5:00 pm. Closed on weekends.
  • Suceava: Mihail Sadoveanu 9A. Phone number: 0730295548. This is open 5 days a week (Monday-Friday) from 9:00am – 5:00pm. Closed on weekends.

Will UNHCR provide any services in Vaslui, Bacau, Neamt and Iasi counties now that the Iasi office is closing?

In 2024, UNHCR will maintain partnerships with Nicolina Centre run by FONSS and CNRR in Iasi to provide services to refugees.
UNHCR Suceava will continue UNHCR’s response in Neamt and Iasi counties with protection monitoring and cash assistance activities.
UNHCR Galati will continue UNHCR’s response in Bacau and Vaslui counties with protection monitoring and cash assistance.
Both offices will continue to monitor the arrival of refugees and asylum seekers along the Moldova-Romania border.

Where can we source information on UNHCR and other partners’ services?

You can find information about services providers including UNHCR at the following websites:

Will the office closure affect my previously approved financial assistance?

No, the office closure will have no bearing on UNHCR financial assistance for eligible refugees.