The Refugee Green Line, 0 800 800 11, will cease operations on 1 August 2026. After this date, this specific number will no longer be active for refugee information and guidance.
However, dedicated support for refugees remains fully available. If you are a refugee seeking assistance with temporary protection, legal status, social services, healthcare, education, or other vital resources in the Republic of Moldova, specialized hotlines are ready to help you.
| Organization / Institution | Telephone number | Services covered |
| UNHCR Cash Assistance | 0 800 10 823 | All topics related to UNHCR’s Cash Assistance Program |
| General Inspectorate for Migration | 0 800 015 27 | Temporary Protection / Asylum / legal status-related questions |
| Law Center of Advocates (CDA) | +37360574848; +37368828180; +37369906400 Left Bank: +373068035684; +373 777 12938 | Legal assistance and other legal-legated questions |
| Ministry of Labour and Social Protection: Disabilities | 0 8001 0808 | Helpline for people with disabilities |
| Ministry of Labour and Social Protection: Child Helpline | 116 111 | Free, 24/7 psychological support, counseling, and child protection services |
| Ministry of Labour and Social Protection: Domestic and sexual violence. | 0 8008 8008 | Helpline for victims of domestic and sexual violence. |
| Ministry of Labour and Social Protection: RAC | 067 887 521 | Housing and Refugee Accommodation Centre (RAC) placement |
| La Strada | 0 800 77777 | Human-trafficking |
| Border Police Helpline | +373 22 259 717 | Border crossing-related issues |
| Ministry of Health | 022 721 010 | Healthcare-related issues |
| Ministry of Education and Research | +373 22 23 22 84 | Support and inquiries regarding education, research, youth programs, and sports. |
| Government anti-corruption helpline | 0 800 55555 | Reporting any corruption cases involving public officials or institutions |
| IOM | 0 800 108 77 | Information about available services, feedback and complaints |
| NCUM: Robota | +373 62024654 | Information about employment and job matching: https://www.dilo.md/ |
| Left Bank: NGO Interaction | 0 800 88888 0 800 99800 | Migration and prevention of human-trafficking; and trust line for victims of domestic violence |
| Left Bank: “We are close” volunteer movement | +373 533 52555 | Information and humanitarian support for refugees |
| Emergency Service | 112 | Free, 24/7 help for immediate emergencies involving severe danger, health crises, or fires. |
Please note that all humanitarian assistance is free and humanitarian workers are prohibited from requesting or receiving any payment or sexual favours in exchange for their help and support. The complaint procedure remains unchanged and can be accessed via this form.