UNHCR, the UN Refugee Agency, created this site to provide information and guidance to refugees in Moldova and the people who assist them.
Here you can find information about the following:
If you have fled Ukraine, contact us!
Refugee Response Green Line: 📞 0 800 800 11
If you are abroad, call: 📞 +373 22 780 071.
The Green Line is available Monday to Friday from 10:00 am to 06:00 pm, and on Weekends from 10:00 am to 02:00 pm in Ukrainian, Romanian, Russian, and English. Feel free to call to ask questions, know more about the services available to refugees, and opportunities for the hosting families, file a complaint or provide feedback.
The Refugee Response green line is a call service provided by UNHCR in collaboration with the Government of Moldova.
If you have an emergency, call 📞 112.
You can also visit DOPOMOGA for more information.
All humanitarian assistance is free and humanitarian workers are prohibited from requesting or receiving any payment or sexual favours exchange for their help and support.