Process to get the verification done for cash assistance

Online verification is currently suspended.

If you are not currently eligible for online verification, you will be contacted and invited to attend an in-person verification interview in one of our Cash Enrolment Centres.

For further information on the verification activities, you can contact the helpline at: 0 800 10823.

After completing your online verification, you will receive a confirmation SMS confirming your next payment.  However, in some limited circumstances, you may receive a message requesting you to attend an in-person verification interview; all members of your household will be required to visit one of UNHCR’s enrolment centres.

In case you changed your phone number or contact number, please be sure to update your details with UNHCR by calling the helpline at 0 800 10823 or visiting one of our Cash Enrolment Centres.