📣This message is shared though the UNHCR WhatsApp communication📣

Do not participate in fraud and do not fall victim to fraud!

You have a responsibility to protect yourself and UNHCR from fraud!

Fraud has serious consequences including losing access to UNHCR assistance and other services!

Please note that ALL our services are ALWAYS FREE OF CHARGE!

If you have been a victim or aware of fraud, please report it to UNHCR Lebanon at 04726111 or send us an email at 📞[email protected].

If you suspect UNHCR or partner staff involvement in fraudulent activities, please report it directly to UNHCR’s Inspector General’s Office, who investigates allegations against UNHCR and partners staff, through:

• Email: 📧[email protected]
• UNHCR’s website: Complaint Form

For more information on fraud, please consult our help page on https://help.unhcr.org/lebanon/en/welcome/report-fraud/.

📣This message is shared though the UNHCR WhatsApp communication📣

High temperatures increase the risks of fire outbreaks, and present health risks, especially for older persons, children, and those with pre-existing medical conditions. Here are a few important tips to help you stay safe:

What you can do to prevent fires:

• Keep electronic equipment, mirrors and other reflective items out of direct sunlight.
  • Make sure your mobile phones are uncovered and kept away from soft furniture when charging. Do also regularly check on your phone when it is charging.
  • Remove flammable materials such as piles of dust, leaves, sticks and cardboard from your living area they may ignite under strong direct sunlight.
  • Electrical cables can present a fire hazard, keep your cables tidy and do not overload sockets.

What you can do to stay healthy during a heat wave:

• Stay hydrated; drink plenty of water throughout the day and eat fresh vegetables and fruits.
  • Stay indoors during the hottest parts of the day, especially between 10 a.m. and 4 p.m.
  • If you must go outside during the hottest part of the day, wear a hat or use umbrella.
  • If you or someone you know experiences dizziness, nausea, headache, rapid heartbeat, or confusion, seek medical attention immediately. To find the nearest supported Public Health Center click here https://help.unhcr.org/lebanon/en/welcome/access-to-healthcare/primary-healthcare/ and go to question 2.

For more fire safety tips, please click here. You may also check the weather forecast for the coming days: Fire Forecasting (arcgis.com)

📣This message is shared though the UNHCR WhatsApp communication📣

Fraudsters pretending to be from UNHCR keep contacting refugees and promising access to resettlement through medical certificates!  They make you believe they will help you with translation and stamping if you pay them money!

Do not pay any money! Do not share any personal information or documentation! Note that fraudsters may also try to use your personal documents to scam other refugees in your name! Remember that all UNHCR and partner services are ALWAYS FREE OF CHARGE!

If you have been a victim or are aware of fraud, please report it immediately to UNHCR Lebanon at 04726111 or send us an email at [email protected].

For more information on this and other exploitation schemes, please check UNHCR Lebanon’s YouTube page.

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Fraudsters pretending to work with UNHCR are promising to facilitate visas and access to asylum in Canada. This is fraud! Do not fall victim to such fraudulent schemes! Do not share your personal information and documentation with anyone. Remember all UNHCR and partner services are free of charge. If you suspect fraud, please report it to UNHCR at 04726111 or send us an email at [email protected]  For more information, please visit the fraud page on the Help Lebanon website at help.unhcr.org/lebanon/en/welcome/report-fraud/.   

📣This message is shared though the UNHCR WhatsApp communication📣

As of Monday 3 July 2023, the UNHCR National Call Centre phone number will change to 04726111. Please note that 01903014 will no longer be in use as of then.

📣This message is shared though the UNHCR WhatsApp communication📣

Please be informed that UNHCR’s National Call Center is closing at 12 on Tuesday 27 June, and will be closed on Wednesday 28 June for Eid el Adha.

📣This message is shared though the UNHCR WhatsApp communication📣

Remember all assistance and services of UNHCR and its partners are FREE OF CHARGE!

Anyone promising you cash assistance against payment of a fee, is trying to exploit you for their own profit. Do not engage with them!

If you have been a victim or are aware of fraud, please report it to UNHCR Lebanon at 📞04726111 or send us an email at 📧 [email protected].

📣This message is shared though the UNHCR WhatsApp communication📣

Giving your UN paper or other personal documents to another person so they can access UNHCR supported health care services is fraud, even if you just want to help that person.

Asking for any amount of money or favours in return for helping someone access health care, including by faking documents or claims, is also fraud.

Committing fraud or helping another person to commit fraud can have serious consequences for you. Any fraud will be recorded on your UNHCR file, and you may lose access to UNHCR assistance and other services.

If you have been a victim or aware of fraud committed by refugees or other parties, please report it to UNHCR Lebanon at 📞04726111 or send us an email at 📧[email protected].

📣This message is shared though the UNHCR WhatsApp communication📣

Fraudsters keep spreading fraudulent information via private phone calls, WhatsApp messages and Facebook, promising resettlement in exchange for money. DON’T BE DECEIVED! THIS IS FRAUD!

Please note that ALL our services are ALWAYS free of charge!

If you have been a victim of or are aware of fraud, please report it to UNHCR Lebanon at 04726111 or send us an email at [email protected].

For more information on the dangers of exploitation schemes in Lebanon, please consult our YouTube Channel!

📣This message is shared though the UNHCR WhatsApp communication📣

Beware of fraudsters trying to contact you via phone or social media platforms, asking information from you and promising access to resettlement or other services against the payment of fees.

Do not participate in such fraudulent schemes! Protect your personal information and do not get deceived!

Please note that ALL our services are ALWAYS free of charge!

If you have been a victim or aware of fraud, please report it to UNHCR Lebanon at 04726111 or send us an email at [email protected].

If you suspect that UNHCR or partner staff are involved in fraudulent activities, please report it directly to UNHCR’s Inspector General’s Office, who investigates allegations against UNHCR and partners staff, through:

Email: [email protected]

UNHCR’s website: www.unhcr.org/php/complaints.php 

For more information on the dangers of exploitation schemes in Lebanon, please consult our YouTube Channel!