About UNHCR in Lebanon
Attention! All services and assistance of UNHCR and its partners are free of charge!
UNHCR established its first office in Lebanon in 1964 and significantly expanded its presence following the start of the Syrian conflict in 2011.
As of 2025, UNHCR maintains a Country Office in Beirut, three Field Offices, one Case Processing Center, and a network of Community Centers to provide assistance to refugees, asylum-seekers, stateless persons and hosting Lebanese communities. UNHCR works closely with the Government of Lebanon, UN agencies, and national and international partners.
You can contact UNHCR Lebanon for queries, complaints and feedback through the channels below:
- Call the National Call Center at 04726111, Monday to Friday, 8 AM to 5PM
- Message the Online Contact Form
- Visit a Community Development Center
- Contact a UNHCR partner help desk, hotline, or field staff
UNHCR maintains offices in Beirut, Zahle, and Tripoli and one Case Processing Center in Beirut. Please do not approach a UNHCR office or the Beirut Case Processing Center without an appointment.