📣This message is shared through UNHCR’s WhatsApp communication📣
UNHCR and partners are aware of reports of people contacting refugees and falsely claiming to represent humanitarian organizations. They are asking for private photos in exchange for assistance.
Do not believe them and do not share any private pictures!
Remember:
- All humanitarian assistance is free of charge
- No one should ever ask you for money, private photos, any type of favor, or anything else in exchange for help
- You have the right to say NO to any request that makes you uncomfortable
If someone claiming to be from UNHCR or another local or international organization behaves inappropriately, report it immediately.
To report concerns safely and confidentially to UNHCR:
- Call: 04726111 (Monday to Friday, 8:00am to 5:00pm)
- Write: Online Contact Form
- Report: UNHCR Inspector General Office:
- By confidential email: [email protected]
- By online complaint form
- By post: Rue de Montbrillant 94, Case postale 2500, 1211 Genève, Switzerland
- Reach out: to someone you trust in your community, such as Outreach Volunteers or partner NGOs
All reports are taken seriously and will be handled with confidentiality and care. Your safety, dignity, and rights matter.
