📣This message is shared through UNHCR’s WhatsApp communication📣
UNHCR has developed three short videos to guide you on (i.) how to sign in to the newly launched Self-Service Portal ‘My UNHCR’ (ii.) how to complete Presence Verification and if required (iii.) Card Validation via the portal. We hope you find them useful.
How to Sign-in
How to complete Presence Verification
How to complete Card Validation
Please note:
- You must only complete Presence Verification and Card Validation if you are inside Lebanon, note that your GPS location will be collected.
- If you need further support, reach out to a trusted Outreach Volunteer, Community Development Center near you or contact UNHCR at 04726111.
- To protect yourself and your family from fraud and exploitation, only share your personal information with trusted aid agencies or authorities when asked.
- Remember all services from UNHCR and partners are free of charge! If anyone asks for you money or other services in exchange for their support, report it to UNHCR at 04726111 or write via our Online Contact Form at help.unhcr.org/lebanon/contact-us.
For more information on UNHCR’s Presence Verification and Card Validation exercises visit HELP: help.unhcr.org/lebanon/presence-verification-and-card-validation